Senior Technical Consultant – Workflow & Automation

Apogee Corporation; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Apogee Corporation, a UK leading managed workplace services provider, is seeking a Senior Professional Services Lead Technical Consultant to join our Professional Services team. You will lead complex enterprise deployments and shape best practices across the technical team.

This field-based role requires strong Azure and cloud infrastructure knowledge, experience with digital transformation and working directly with senior customer stakeholders to deliver high-value outcomes across managed

Qualifications

• Experience delivering large-scale enterprise software deployments.
• Strong knowledge of IT infrastructure, Microsoft Azure and cloud environments.
• Experience within managed print services, document management, and digital workflow solutions.
• Background in digital transformation or business automation.
• Experience supporting complex technical escalations.
• Confidence working directly with senior customer stakeholders.
• Knowledge of pre-sales and the wider sales cycle.
• Experience coaching, mentoring or developing technical colleagues.
• Understanding of change management within customer environments.
• Proactive approach to problem solving and continuous improvement.

Responsibilities

• Lead the installation and deployment of complex software solutions across strategic and enterprise customers.
• Deliver solutions across a variety of customer IT environments, including Microsoft Azure and cloud infrastructure.
• Take technical ownership of complex implementations and escalations through to resolution.
• Support Technical Consultants and Engineers through coaching, training and technical guidance.
• Help develop technical capability across the team, ensuring skills and relevant certifications remain current.
• Work with senior customer stakeholders during major implementations, changes and high-profile escalations.
• Build and maintain strong technical relationships with software and technology vendors.
• Develop best practices and improve technical processes to increase efficiency, quality and customer satisfaction.
• Work closely with Sales, Service, Account Management and other technical teams throughout the customer journey.
• Provide clear and timely communication to customers and internal stakeholders during implementations, incidents and planned changes.
• Support the pre-sales process by providing technical expertise on complex customer requirements.
• Identify opportunities to improve the profitability and efficiency of Professional Services delivery.

Skills

Enterprise deployments

Azure

Managed print

Digital transformation

Escalations

Pre-sales

Coaching

Change management

Stakeholder management

Job description

Apogee Corporation, a UK leading managed workplace services provider, is seeking a Senior Professional Services Lead Technical Consultant to join our Professional Services team. You will lead complex enterprise deployments and shape best practices across the technical team.

This field-based role requires strong Azure and cloud infrastructure knowledge, experience with digital transformation and working directly with senior customer stakeholders to deliver high-value outcomes across managed