Senior Technical Account Manager, Strategic Accounts

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Technical Account Manager to drive customer adoption of cloud technology. In this role, you'll act as a trusted advisor, guiding clients through the complexities of AWS services. Your expertise will help businesses optimize their cloud environments while fostering strong relationships with key stakeholders. This position offers the chance to work with innovative cloud technologists and develop your skills in a fast-paced, supportive environment. Join us in transforming businesses through strategic cloud adoption and take your career to new heights!

Qualifications

• Experience in design and implementation of distributed applications.
• Proven track record in technical engineering and customer-facing roles.

Responsibilities

• Build solutions and provide technical guidance to customers.
• Drive discussions on incidents and risk management.
• Collaborate with AWS teams to uplift customer capabilities.

Skills

Cloud Technology

Customer Relationship Management

Technical Engineering

AWS Services (EC2, S3, etc.)

Problem Solving

Education

AWS Certified Solutions Architect - Associate

Tools

AWS

CloudFront

DynamoDB

RDS

Job description

Senior Technical Account Manager, Strategic Accounts, London

Client:

Amazon EU SARL (UK Branch)

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

d04b40e967f5

Job Views:

4

Posted:

01.05.2025

Expiry Date:

15.06.2025

Job Description:

At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionalities to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability, and reliability.

The Role

As a trusted advisor, you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services, including products like EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and more. Our Technical Account Managers partner with iconic businesses, from startups to large enterprises, providing advice on architecture, support strategy, project and launch planning, and operational issues.

Responsibilities include:

• Building solutions, providing technical guidance, and advocating for the customer
• Ensuring AWS environments remain operationally healthy while reducing cost and complexity
• Developing trusting relationships with customers, understanding their business needs and technical challenges
• Driving technical discussions on incidents, trade-offs, and risk management (AWS Certified Solutions Architect - Associate at least)
• Consulting with partners from developers to C-suite executives
• Collaborating with AWS Solutions Architects, Business Developers, Professional Services, and Sales Managers
• Proactively identifying opportunities for customers to gain additional value from AWS
• Providing detailed reviews of service disruptions, metrics, and pre-launch planning
• Solving problems related to workload migration to the cloud
• Uplifting customer capabilities through workshops and sessions

As AWS continues to expand in EMEA, you'll have opportunities to develop your technical, consulting, and leadership skills, work with talented cloud technologists, and pursue AWS certifications. We invite you to be part of transforming businesses through cloud adoption.

Basic Qualifications:

• Experience in design, implementation, operations, or consulting with distributed applications
• Experience in technical engineering

Preferred Qualifications:

• Experience in a 24/7 operational support environment
• Experience as a technical lead in enterprise or customer-facing settings

Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. For more info, check our Blog.

Applicants should not provide bank or payment details; apply via the 'Apply now' button. Created on 01/05/2025 by TN United Kingdom.