Senior Programmatic Account Manager, Enterprise

StackAdapt Inc.; London; Remote; GBP 45,000 - 75,000; Full time

Job summary

An innovative company is seeking a driven professional to enhance client relationships and optimize advertising campaigns. In this remote-first role, you will lead strategic initiatives, ensuring client success through effective campaign management and upselling opportunities. This position offers a chance to work with a diverse team dedicated to delivering exceptional service and innovative solutions. If you're passionate about digital advertising and thrive in a collaborative environment, this role is perfect for you.

Benefits

Private Medical Insurance

Pension scheme

Work from home reimbursements

Support for personal development

Excellent parental leave policy

Social and team events

Qualifications

• 6+ years in programmatic advertising and client management.
• Experience with DSPs and managing digital ad campaigns.

Responsibilities

• Act as the main contact for clients and drive campaign success.
• Collaborate on proposals and upsell StackAdapt features.

Skills

Real-Time Bidding expertise

Google AdWords

Facebook Ads

Client relationship management

Account retention

Upselling

RFP process

Digital advertising trends

Job description

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads, and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance every day. StackAdapt was founded with a vision to be more than an advertising platform; it’s a hub of innovation, imagination, and creativity.

Reporting to the Director of Enterprise Client Services, you’ll play an integral role in client relationships, driving adoption of the StackAdapt platform, campaign management, and account expansion opportunities across Enterprise brands and agencies. You’ll work closely with your Account Executives and Ad Operations Specialists to maximize campaign ROI for our customers.

StackAdapt is a Remote First company. We are open to candidates located anywhere in the UK for this position.

What you'll be doing:

• Act as the main point of contact for your portfolio of clients across various verticals.
• Collaborate with your Account Executives in leading the RFP process, proposals, and presentations to Enterprise brands and agencies.
• Drive up-sells of StackAdapt features and channels to existing customers.
• Design unique campaign strategies within the StackAdapt platform.
• Ensure client campaigns are successful by providing regular reporting on their goals, and offering strategic solutions and optimizations to meet KPIs.
• Develop deep client mapping and account planning expertise.
• Set up and traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel troubleshooting.
• Identify upselling opportunities and enhance services through the development of tools, procedures, and reports to increase efficiency.
• Regularly analyze campaign performance to optimize campaigns and suggest new opportunities.
• Participate in in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.

What you'll bring to the table:

• 6+ years of experience in Real-Time Bidding/programmatic expertise (DSP, Ad Network).
• Experience managing Google AdWords, Facebook Ads, or executing through a DSP as a self-serve user.
• Proven success in managing client relationships and delivering service excellence.
• Focus on account retention and revenue growth.
• Skilled in upselling to unlock new revenue streams.
• Experience with the RFP process, including proposal development, cross-functional collaboration, and client presentations.
• Ability to understand and communicate technical concepts and platform-based knowledge.
• Familiarity with the latest digital advertising trends and ideas.
• Experience working with complex databases is a plus.
• Agency experience is a plus.

StackAdapters enjoy:

• Competitive salary
• Private Medical Insurance coverage
• Auto-enrolment into the company pension scheme
• Work from home reimbursements
• Support for personal development initiatives (conferences, courses, etc.)
• Excellent parental leave policy
• A friendly, welcoming, and supportive culture
• Social and team events (virtually!)

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals aiming to make a difference. Regardless of who you are, where you're from, who you love, follow in faith, disability (or superpower) status, ethnicity, or gender identity (please share pronouns if comfortable), you are welcome at StackAdapt. If you have any requests or requirements to support you through the interview process, please inform our Talent team.

About StackAdapt

We are recognized for our diverse and supportive workplace, high-performing campaigns, award-winning customer service, and innovation. Our accolades include:

• Ad Age Best Places to Work 2024
• G2 Top Software and Top Marketing and Advertising Product for 2024
• Campaign’s Best Places to Work 2023 for the UK
• 2024 Best Workplaces for Women and in Canada by Great Place to Work
• #1 DSP on G2 and leader in categories including Cross-Channel Advertising

#LI-Remote