Senior Technical Account Manager — Enterprise Solutions

Integral Ad Science; England; On-site; GBP 65,000 - 90,000; Full time

Job summary

Integral Ad Science is seeking a Technical Account Manager to join the Technical Customer Operations Team for Northern Europe. You will act as the main technical point of contact for integrated clients, troubleshoot issues, and provide high-touch consultative services to premium accounts.

Collaboration with Product, Engineering, and other teams is essential to ensure client success. The role requires 3–5+ years in a technical account/relationship management role, a technical degree, and strong

Qualifications

• 3 to 5+ years working in a technical account/relationship management/client-facing role
• Bachelor's degree in a technical discipline
• Proficiency in JS, SQL, HTML, and data analysis
• Previous experience with web traffic analysis tools and ad serving tags
• Previous experience working with APIs and SDKs
• Critical thinking and the ability to think outside of the box
• Experience working with 3rd party advertising technology companies
• Experience working with publishers and publisher ad servers
• Knowledge of the ad tech ecosystem, its players, and how it all works
• Strong communication skills; written, verbal and listening skills
• Self-starter with the ability to effectively manage time and multiple competing priorities
• Fluency in English

Responsibilities

• Act as the main technical point of contact for integrated clients and address questions and issues
• Troubleshoot technical issues, pinpoint problems, and provide solutions
• Escalate to tier 2 support and/or product teams when necessary
• Provide High Touch consultative technical services to premium clients
• Provide updates and insights on clients from a technology perspective to internal teams

Skills

JavaScript

SQL

HTML

Data analysis

Communication

Time management

English fluency

Education

Bachelor's degree in a technical discipline

Tools

APIs

SDKs

Web traffic analysis tools

Ad servers

Job description

Integral Ad Science is seeking a Technical Account Manager to join the Technical Customer Operations Team for Northern Europe. You will act as the main technical point of contact for integrated clients, troubleshoot issues, and provide high-touch consultative services to premium accounts.

Collaboration with Product, Engineering, and other teams is essential to ensure client success. The role requires 3–5+ years in a technical account/relationship management role, a technical degree, and strong