Senior Systems Engineer - On-Prem & Automation

Sword Group; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Salary

Personalised Career Development

Flexible working

Enhanced leave & pension

Job summary

Sword Group is seeking an experienced Senior Systems Engineer to join the Managed Services team. You will support and improve customer systems across on-premise and datacentre environments, focusing on stable, secure, and measurable operations.

You will work across server, virtualization, storage, backup, identity and platform services, with emphasis on observability, automation and operational best practices. Five years’ enterprise experience is expected.

Qualifications

• Five years’ experience supporting systems infrastructure in enterprise or managed services environments.
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy and core datacentre services.
• Experience with on-premises and datacentre services including server platforms, virtualization, storage and backup.
• Experience with automation and scripting to reduce manual effort.
• ITIL Foundation or equivalent service-management qualification where appropriate.

Responsibilities

• Provide day-to-day operational support, administration and maintenance for customer systems across on-premise and datacentre environments.
• Monitor service health using alerts, logs, metrics and trends to identify degradation early.
• Investigate and resolve incidents across Windows/Linux environments and related services.
• Manage incidents, service requests, changes and tasks per agreements and priorities.
• Support root-cause analysis and problem management with emphasis on permanent fixes.
• Carry out patching, configuration changes, vulnerability remediation and housekeeping.
• Assist upgrades, migrations, hardware refreshes and transitions into managed services.
• Identify opportunities to automate repetitive work and improve consistency.
• Maintain accurate technical documentation and support records.

Skills

Windows Server

Active Directory

DNS

DHCP

Group Policy

Virtualisation

Storage

Backup

Identity

ITIL

Observability

Automation

Scripting

Tools

PowerShell

Bash

Python

Job description

Sword Group is seeking an experienced Senior Systems Engineer to join the Managed Services team. You will support and improve customer systems across on-premise and datacentre environments, focusing on stable, secure, and measurable operations.

You will work across server, virtualization, storage, backup, identity and platform services, with emphasis on observability, automation and operational best practices. Five years’ enterprise experience is expected.