Senior Support Worker: Lead Care & Complex Needs (Permanent)

Pharmacyupdate; Dudley; Hybrid; GBP 28,000 - 37,000; Full time

Job summary

Pharmacyupdate in Dudley seeks a Senior Support Worker to lead a permanent care team, supporting individuals with complex needs. You will provide hands-on care and take on leadership during shifts.

This role offers progression into leadership, with 36 or 48 contracted hours per week and a clear pathway through NVQ development. A permanent contract and stable hours underpin the opportunity.

Qualifications

• Senior care experience essential.
• Experience with complex care and behaviours that challenge.
• Experience supervising/leading other care workers desirable.
• Knowledge of safeguarding and incident management a plus.

Responsibilities

• Support and guide other care workers during shifts.
• Promote safe and consistent practice and leadership during escalations.
• Ensure care plans, behavioural strategies and risk assessments are followed.
• Record incidents and safeguarding concerns accurately and maintain care documentation.

Skills

Senior care

Behavioural escalation

Leadership

Team mentoring

Safeguarding

Job description

Pharmacyupdate in Dudley seeks a Senior Support Worker to lead a permanent care team, supporting individuals with complex needs. You will provide hands-on care and take on leadership during shifts.

This role offers progression into leadership, with 36 or 48 contracted hours per week and a clear pathway through NVQ development. A permanent contract and stable hours underpin the opportunity.