Senior Support Worker

Pharmacyupdate; Dudley; Hybrid; GBP 28,000 - 37,000; Full time

Job summary

Pharmacyupdate in Dudley seeks a Senior Support Worker to lead a permanent care team, supporting individuals with complex needs. You will provide hands-on care and take on leadership during shifts.

This role offers progression into leadership, with 36 or 48 contracted hours per week and a clear pathway through NVQ development. A permanent contract and stable hours underpin the opportunity.

Qualifications

• Senior care experience essential.
• Experience with complex care and behaviours that challenge.
• Experience supervising/leading other care workers desirable.
• Knowledge of safeguarding and incident management a plus.

Responsibilities

• Support and guide other care workers during shifts.
• Promote safe and consistent practice and leadership during escalations.
• Ensure care plans, behavioural strategies and risk assessments are followed.
• Record incidents and safeguarding concerns accurately and maintain care documentation.

Skills

Senior care

Behavioural escalation

Leadership

Team mentoring

Safeguarding

Job description

£15.00 per hour £28,080 £37,440 per year Permanent

NO SPONSORSHIP AVAILABLE

Ready to take the next step in your career in care?

We are recruiting experienced Senior Support Workers in Dudley who are confident supporting individuals with complex needs and behaviours that challenge.

This is a permanent position offering stability, consistent contracted hours and a genuine opportunity to progress into leadership and management.

This is not agency work and not temporary work.

You will join a permanent care team where your experience will make a real difference to both the people you support and the colleagues working alongside you.

Choose from:

36 hours per week approximately £28,080 per year

48 hours per week approximately £37,440 per year

Pay is £15.00 per hour and you will be employed on a permanent contract.

The Role

As a Senior Support Worker, you will combine hands-on care with additional responsibility during shifts.

You will support and guide other Support Workers, promote safe and consistent practice and provide calm leadership when individuals experience behavioural escalation.

The role may involve supporting complex care packages operating at 3:1, 4:1 and 5:1 staffing levels.

• You will help ensure that care plans, behavioural strategies, risk assessments and agreed support approaches are followed consistently.
• Your responsibilities will include supporting colleagues during shifts, recognising behavioural changes and early warning signs, implementing preventative and de-escalation strategies and providing leadership during challenging incidents.
• You will also help promote least restrictive practice, ensure incidents and safeguarding concerns are recorded appropriately, maintain high standards of care documentation and support new team members through shadowing and competency development.
• Where required, you will escal...

Who We're Looking For

• This is a senior position, so previous experience within care is essential.
• We are particularly interested in candidates with experience of complex care, behaviours that challenge, physical aggression, behavioural escalation, Positive Behaviour Support, safeguarding, DoLS, behavioural risk assessments, de-escalation and incident management.
• Experience supporting or supervising other care workers is highly desirable.
• Experience working within 3:1, 4:1 or 5:1 complex care packages would also be advantageous.
• Previous experience of appropriate physical intervention or restraint within a care environment is required.

Training

• DMI / Dynamis training is highly desirable.
• Current or recent PMVA or equivalent recognised physical intervention training may also be considered, subject to competency review and completion of any required organisation-specific training.
• A full UK driving licence is preferred.

Build Your Career With Us

We want this to be more than simply your next job. We want it to be the next stage of your career.

You will have access to funded qualifications and structured development opportunities, with progression available through NVQ Levels 1 5.

Your potential career pathway could be:

Senior Support Worker Team Leader Deputy Manager Service Manager Registered Manager

Level 5 Leadership & Management can also help put you on the pathway towards becoming a Registered Manager.

You bring the experience. We help build the pathway.

What You'll Get

• £15.00 per hour
• 36 or 48 contracted hours per week
• Up to £37,440 annual equivalent
• Consistent contracted hours
• Funded NVQ development
• Ongoing training
• Leadership progression opportunities
• Long-term career opportunities within complex care

Applicants must already have the right to work in the UK. No sponsorship is available for this position.

If you are an experienced Support Worker or Senior Support Worker who is confident working within complex care and ready for greater responsibility, we would love to hear from you.

Permanent role. Senior responsibility. Real progression.