Senior Support Worker - Complex Needs & PBS Specialist

Linkit Recruitment; Hessle; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

DMI Training

Progression Opportunities

Job summary

LRL is recruiting for Senior Support Workers and Support Workers across YORKSHIRE on a permanent basis. You will provide safe, person-centred support to individuals with complex needs who may exhibit challenging behaviours and require high-acuity care.

In this role you will work within 3:1, 4:1 or 5:1 staffing, follow care plans and PBS strategies, monitor risks, document observations and incidents, and maintain professional boundaries while delivering dignity and respect in every interaction.

Qualifications

• Experience supporting individuals with complex needs and challenging behaviours.
• Experience working in enhanced staffing packages (3:1, 4:1, 5:1) or similar high-acuity settings.
• Experience managing behavioural escalation and physical aggression.
• Strong experience using de-escalation techniques.
• Experience working with detailed care plans, risk assessments and behavioural support plans.
• Experience maintaining safety while working as part of a coordinated staff team.
• Understanding safeguarding, duty of care, least restrictive practice and professional boundaries.

Responsibilities

• Deliver high-quality, person-centred support in line with care plans and PBS.
• Work within 3:1, 4:1 and 5:1 staffing and understand roles during high-risk periods.
• Recognise triggers and early warning signs; respond proactively.
• Use de-escalation techniques to reduce distress and prevent escalation.
• Maintain calm, neutral, non-confrontational communication in challenging situations.
• Use distraction, environmental changes and structured choices to support individuals.
• Support with personal care, meals, medications, community access and activities.
• Maintain professional boundaries while building trusting relationships.
• Accurately record care delivery, observations, incidents and restrictive interventions.
• Escalate concerns promptly when necessary.

Skills

De-escalation techniques

Behavioural support

Risk assessment

Observation and reporting

Calm under pressure

Job description

LRL is recruiting for Senior Support Workers and Support Workers across YORKSHIRE on a permanent basis. You will provide safe, person-centred support to individuals with complex needs who may exhibit challenging behaviours and require high-acuity care.

In this role you will work within 3:1, 4:1 or 5:1 staffing, follow care plans and PBS strategies, monitor risks, document observations and incidents, and maintain professional boundaries while delivering dignity and respect in every interaction.