Support Worker

Linkit Recruitment; Harrogate; On-site; GBP 27,000 - 37,000; Full time

Job summary

LRL is recruiting Senior Support Workers and Support Workers across Yorkshire for permanent positions. The role involves providing safe, person-centred care to individuals with complex needs and challenging behaviours, including high-acuity support on 3:1/4:1/5:1 staffing packages.

Responsibilities include using PBS approaches, de-escalation techniques, and accurate documentation. Senior roles command higher salaries and progression via internal training programs.

Qualifications

• Experience supporting individuals with complex needs and challenging behaviours.
• Experience with enhanced staffing packages (3:1/4:1/5:1) or high-acuity services.
• Practical experience managing behavioural escalation and physical aggression.
• Strong de-escalation techniques and calm communication.
• Experience working with detailed care plans, risk assessments and PBS plans.
• Understanding of safeguarding, duty of care and least restrictive practice.

Responsibilities

• Deliver person-centred support in line with care plans and PBS protocols.
• Work within 3:1, 4:1 or 5:1 staffing levels and understand roles.
• Identify triggers and respond to changes in behaviour promptly.
• Use de-escalation techniques to reduce distress and escalation.
• Maintain professional boundaries and clear, respectful communication.
• Record care delivery, observations and incidents accurately.

Skills

Complex needs

De-escalation

Behaviour support

Risk assessments

Safeguarding

Education

None

Job description

LRL are currently recruiting for SENIOR SUPPORT WORKERS & SUPPORT WORKERS across YORKSHIRE - PERMANENT WORK!!!

Job Purpose

To provide safe, person-centred and consistent support to individuals with complex needs who may present with behaviours that challenge, physical aggression, impulsivity, destructive behaviour, absconding risks and significant difficulties with emotional regulation.

Key Responsibilities

• Deliver high-quality, person-centred support in accordance with the individual's care plan, risk assessments, Positive Behaviour Support (PBS) plan, DoLS authorisation and other agreed protocols.
• Work effectively within 3:1, 4:1 and 5:1 staffing arrangements and understand individual staff roles during periods of increased risk.
• Recognise individual triggers, early warning signs and changes in behaviour and respond proactively.
• Use appropriate verbal and non-verbal de-escalation techniques to reduce distress and prevent escalation.
• Maintain calm, neutral and non-confrontational communication during challenging situations.
• Use distraction, redirection, environmental changes, sensory strategies and appropriate reduction of demands where identified within the individual's care plan.
• Support individuals with complex communication needs using simple language, visual aids, structured choices and other agreed communication strategies.
• Provide support with personal care, daily living activities, meals, medication, community access and meaningful activities as required.
• Maintain professional boundaries while developing positive and trusting relationships.
• Accurately record care delivery, behavioural observations, incidents, restrictive interventions and other significant events.
• Immediately escalat

Essential Experience

• Previous experience supporting individuals with complex needs and behaviours that challenge.
• Previous experience working on enhanced staffing packages such as 3:1, 4:1 or 5:1, or demonstrably comparable high-acuity services.
• Practical experience of managing behavioural escalation and physical aggression.
• Strong practical experience using de-escalation techniques.
• Experience of working within detailed care plans, risk assessments and behavioural support plans.
• Experience maintaining safety while working as part of a coordinated staff team.
• An understanding of safeguarding, duty of care, least restrictive practice and professional boundaries.

Physical Intervention Training

DMI (Dynamis) training is highly desirable. Candidates with current or recent PMVA training or another recognised physical intervention/restraint programme may also be considered, subject to review of the training undertaken and successful completion of any required organisation-specific training and competency assessment before participating in physical interventions.

Previous practical experience of appropriately managing restraint or restrictive intervention within a high-risk care environment is strongly preferred.

Desirable Experience

• Positive Behaviour Support (PBS).
• Learning disabilities and/or autism.
• Acquired brain injury.
• Mental health support.
• DoLS/restrictive care arrangements.
• Absconding and community-access risks.
• Supporting individuals with limited or complex communication.
• Alcohol/substance-related behavioural risks.
• Incident reporting and post-incident debriefing.

Personal Attributes

The successful candidate must be calm under pressure, emotionally resilient, observant and able to respond quickly without becoming confrontational. They must be able to follow detailed instructions, work consistently with colleagues and recognise that changing approach or acting independently from an agreed behavioural strategy can increase risk. Excellent communication, teamwork, professional boundaries and the ability to maintain dignity and respect during highly challenging situations are essential.

Salaries Per Annum

• Support Worker - 38hr Contract - £27,144
• Support Worker - 48hr Contract - £36,192
• Senior Support Worker - 38hr Contract - £28,080
• Senior Support Worker - 48hr Contract - £37,440

Private DMI / Internal training for progression - Levels 2/3/4/5