Senior Support Worker

Brightening Lives; Knaresborough; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Fully paid DBS check

Refer-a-Friend scheme (£500)

Employee Wellbeing Programme

Employee Discount Scheme

L.O.V.E. Recognition Programme

Surprise Gifts of Kindness

In The Loop app

Ongoing training and career progress

Job summary

Brightening Lives in Knaresborough, North Yorkshire, is seeking a Senior Support Worker who is caring, ambitious and passionate about helping people live the life they choose. You will lead by example, guiding colleagues and ensuring person-centred care and robust care plans are followed.

In this role you will support individuals with complex health and social care needs in their own homes and within the community, promote independence and dignity, and contribute to safeguarding with thorough

Qualifications

• Experience supporting people with complex health and/or social care needs.
• Senior Support Worker experience is desirable.
• Strong understanding of person-centred care.
• Calm and professional in challenging situations.
• Good organisational skills and attention to detail.

Responsibilities

• Lead by example delivering high-quality, person-centred care and support.
• Support individuals with complex health and social care needs in their own homes and within the community.
• Ensure care plans and risk assessments are followed and implemented effectively.
• Provide guidance, encouragement and practical support to colleagues during shifts.
• Support new team members with induction and development.
• Promote dignity, independence, choice and wellbeing at all times.
• Communicate effectively with families and healthcare professionals.
• Maintain accurate care records and contribute to safeguarding.

Skills

Leadership

Communication

Person-centred care

Driving licence

Job description

Are you caring, ambitious and passionate about supporting people to live the life they choose? Do you have experience supporting people with complex health or social care needs and feel ready to take the next step in your career as a Senior Support Worker?

Do you enjoy building meaningful relationships, supporting colleagues and making a genuine difference every day?

If you answered yes, Brightening Lives wants you to join our team.

About the Role:

Brightening Lives is looking for an enthusiastic and experienced Senior Support Worker to join our dedicated team in Knaresborough, North Yorkshire.

As a Senior Support Worker, you will play an important role in providing high-quality, person-centred care and support to people with complex health and social care needs. You will work alongside Personal Assistants and other members of the wider care team to ensure the people we support receive safe, consistent and compassionate care.

You will lead by example, providing support and guidance to colleagues while ensuring individual care plans, risk assessments and support strategies are followed effectively. You will also help create a positive team environment where everyone feels supported, valued and confident in delivering excellent care.

This is an ideal opportunity for an experienced Support Worker who is ready to take on additional responsibility and develop their leadership skills.

Key Responsibilities:

• Lead by example and deliver high-quality, person-centred care and support.
• Support individuals with complex health and social care needs in their own homes and within the community.
• Ensure care plans and risk assessments are followed and implemented effectively.
• Provide guidance, encouragement and practical support to colleagues during shifts.
• Support new team members with their induction and development.
• Promote dignity, independence, choice and wellbeing at all times.
• Support with medication and other care duties in line with training and company procedures.
• Communicate effectively with families, healthcare professionals and the wider care team.
• Recognise and report changes in health, wellbeing or behaviour.
• Contribute to safeguarding and ensure concerns are appropriately escalated.
• Maintain accurate and up-to-date care records and documentation.
• Promote good infection prevention and control practices.
• Support the Team Leader and Registered Manager with the effective running of the service when required.
• Help maintain a positive culture of teamwork, respect and continuous improvement.

What Were Looking For:

We are looking for someone who is passionate about care and has the confidence to support and guide others in a Senior Support Worker role.

You will ideally have:

• Previous experience supporting people with complex health and/or social care needs.
• Experience as a Senior Support Worker or in a similar role is desirable.
• A strong understanding of person-centred care.
• The confidence to lead and support colleagues on shift.
• Excellent communication and interpersonal skills.
• A caring, patient and proactive approach.
• The ability to remain calm and professional in challenging situations.
• A commitment to promoting independence, dignity and choice.
• Good organisational skills and attention to detail.
• Flexibility and reliability.
• A full UK driving licence and access to a vehicle, where required for the role.

Why You'll Love Working With Us

You'll receive a range of benefits and support, including:

• Fully paid DBS check.
• Generous Refer-a-Friend Scheme earn up to £500.
• Employee Wellbeing Programme, including face-to-face counselling, helplines and wellbeing support.
• Employee Discount Scheme with savings on shopping, fuel and everyday essentials.
• L.O.V.E. (Living Our Values Every Day) Recognition Programme.
• Surprise Gifts of Kindness throughout the year.
• Access to our In The Loop app, keeping you connected with your team and the wider organisation.
• Ongoing training and career progression opportunities.

You'll be part of a supportive team where your contribution is valued. You'll have opportunities to develop your skills while making a positive difference to the life of another person.

Make a Difference Every Day

If you're someone who brings care, energy, patience and kindness to the people around you, wed love to hear from you.

This is an opportunity to build meaningful relationships and support someone to enjoy greater independence, confidence and choice.

Join Brightening Lives and help someone live life their way.