Senior Style Consultant & Store Experience Lead

Mint Velvet; Birtley; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mint Velvet is seeking a passionate store professional to support the Store Manager in daily operations at our Birtley store.

You will uphold Mint Velvet's standards, deliver exceptional customer service, assist with Personal Styling, manage stock, and maintain a visually inspiring environment while growing your leadership skills.

Great team spirit and a love of fashion are essential as you help create the sanctuary of style our customers return to.

Qualifications

• Previous experience as a key holder in fashion retail.
• Love of fashion and excellent customer service.
• Able to work as part of a team and inspire others.
• Willing to uphold Mint Velvet visual standards.

Responsibilities

• Support the Store Manager in all aspects of running the store.
• Open and close the store; manage stock control; maintain a beautiful environment.
• Demonstrate understanding of Mint Velvet’s market position and respond to opportunities or concerns.
• Ensure exceptional customer service, including Personal Styling.
• Achieve exceptional visual delivery reflecting Mint Velvet guidelines.
• Be proactive in personal development and performance.
• Follow policies and run a sound operation.

Skills

Customer service

Visual merchandising

Teamwork

Stock control

Personal styling

Job description

Mint Velvet is seeking a passionate store professional to support the Store Manager in daily operations at our Birtley store.

You will uphold Mint Velvet's standards, deliver exceptional customer service, assist with Personal Styling, manage stock, and maintain a visually inspiring environment while growing your leadership skills.

Great team spirit and a love of fashion are essential as you help create the sanctuary of style our customers return to.