Senior Sports Retail Associate — Stadium & Store

Brighton & Hove Albion Football Club; Falmer; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Brighton & Hove Albion Football Club is seeking a proactive Senior Customer Service Retail Assistant to join our retail team at the American Express Stadium and Churchill Square store. The role involves processing sales, printing customization on shirts, and maintaining attractive displays while providing a warm fan experience.

You will also take on keyholder duties, assist with stock deliveries, and ensure smooth store operations on matchdays and non-matchdays alike.

Qualifications

• Hands-on retail experience, preferably in sports.
• Solid EPOS, cash-handling and upselling skills.
• Customer-first mindset and ability to work in a fast-paced environment.

Responsibilities

• Process sales and print custom names/numbers on shirts.
• Keep displays tidy and well-stocked across stores.
• Assist with stock deliveries and keyholder duties.
• Work across both stadium megastore and Churchill Square store.

Skills

Customer service

Retail experience

EPOS

Cash handling

Upselling

Tools

EPOS system

Job description

Brighton & Hove Albion Football Club is seeking a proactive Senior Customer Service Retail Assistant to join our retail team at the American Express Stadium and Churchill Square store. The role involves processing sales, printing customization on shirts, and maintaining attractive displays while providing a warm fan experience.

You will also take on keyholder duties, assist with stock deliveries, and ensure smooth store operations on matchdays and non-matchdays alike.