Senior Solutions Engineer – Remote UK (Pre-Sales)

GitHub, Inc.

United Kingdom

Remote

GBP 90,000 - 130,000

Full time

5 days ago

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Job summary

GitHub is seeking an experienced Solutions Engineer to strengthen pre‑sales support for corporate customers. You will align technology solutions with customer needs, serve as a trusted advisor, and drive adoption of GitHub’s enterprise platform across the sales cycle.

You’ll partner with sales, product, and support teams, delivering live demonstrations, addressing technical questions, and translating customer feedback into product insights. This role is remote in the United Kingdom and Europe.

Qualifications

4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.
OR bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.
OR master's degree in Computer Science, Information Technology, Engineering, or related field,
OR equivalent experience.

Responsibilities

Develop and maintain technical relationships in the pre-sales stage with business customers and prospects, acting as a key technical point of contact to ensure customer satisfaction and product adoption.
Collaborate with the Corporate Sales team to identify customer business requirements, match them to product features, and provide live demonstrations of the GitHub Enterprise platform.
Serve as an intermediary between sales and technical teams, communicating customer feedback to influence product strategy and contributing to internal knowledge bases.
Educate prospects on product implementation and usage, while advocating for customer interests by sharing feedback within GitHub.
Advises customers on how to integrate GitHub with existing development tools and workflows, providing technical guidance on DevOps pipelines and code deployment, AI usage and adoption.
Maintain awareness of trends in the Source Control Management industry and contribute to both internal and customer documentation to support product usage and adoption.
Articulate the value of DevOps, DevSecOps and the AI‑powered development platform to external stakeholders through pre‑sales presentations, product demonstrations, and technical documentation.
Lead initiatives aimed at improving customer success and retention by developing best practices for product usage and facilitating workshops or training sessions for customers.
Participate in the development of sales strategies by providing technical insights and competitive analysis to help position GitHub's offerings effectively against the competitors.
Contributes to customer skilling initiatives and execution in collaboration with relevant internal teams (e.g., Marketing). Provides live demonstration of GitHub platform to customers. Explains how GitHub solutions fit in with the existing customer environment and makes appropriate recommendations
Builds and maintains broad knowledge of GitHub's product landscape, solutions, and strategy in the customer's industry, as well as of business priorities and potential threats the customers face
Contributes to efforts with technical teams to solve technical challenges and pain points, as necessary.
Acts as the voice of the customer and internal advocate by providing feedback and challenges from the customer to internal teams (e.g., product groups, engineers).
Helps build and deliver content for marketing events. Under guidance, assembles materials for distribution during events.