Senior Software Development BA — Lead Agile Delivery

Pets at Home; Cheadle; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Support Office

Job summary

Pets at Home is seeking a Senior Software Development Business Analyst to join our Product team in a hybrid role at Handforth. You will shape and deliver digital solutions across our omnichannel Pet Care Platform, guiding analysts and collaborating with cross-functional teams.

You will lead discovery to delivery, translate complex requirements into stories, and mentor peers to strengthen our BA capability. This role supports multiple squads and embraces continuous improvement.

Qualifications

• Significant BA experience including senior-level responsibilities.
• Experience in agile software delivery environments.
• Strong stakeholder management and communication skills.
• Ability to work confidently with both technical and non-technical teams.
• Experience managing complex requirements and multiple workstreams.
• Collaborative mindset with coaching and continuous improvement.
• Nice-to-have BA or Agile certifications.

Responsibilities

• Leading business analysis activities from discovery through to delivery.
• Coaching and mentoring Business Analysts, championing best practice.
• Collaborating with Product Owners, Developers, Testers and UX/UI teams.
• Translating complex business requirements into user stories and deliverables.
• Supporting backlog prioritisation and agile delivery across squads.
• Identifying opportunities for improvement and business value.

Skills

Business Analysis

Senior BA

Agile delivery

Stakeholder management

Requirements management

Coaching & mentoring

Tools

Azure DevOps

Figma

CI/CD

Avion

Job description

Pets at Home is seeking a Senior Software Development Business Analyst to join our Product team in a hybrid role at Handforth. You will shape and deliver digital solutions across our omnichannel Pet Care Platform, guiding analysts and collaborating with cross-functional teams.

You will lead discovery to delivery, translate complex requirements into stories, and mentor peers to strengthen our BA capability. This role supports multiple squads and embraces continuous improvement.