Senior Software Development BA

Pets at Home Limited; Cheadle; On-site; GBP 65,000 - 90,000; Full time

Job summary

Pets at Home Limited is seeking a Senior Software Development Business Analyst to drive delivery across our omnichannel Pet Care Platform. You will lead analytics activity from discovery through to delivery and mentor a team of Software BAs.

Collaborating with Product Owners, Developers, UX/UI and QA, you will translate complex requirements into actionable user stories, support backlog prioritisation and champion continuous improvement.

Qualifications

• Experience leading analytics in agile software delivery environments.
• Proven ability to translate complex requirements into user stories.
• Strong stakeholder management and communication skills.
• Mentor and coach junior analysts to raise the capability of the team.

Responsibilities

• Leading business analysis activities from discovery through to delivery.
• Managing a team of Software BA.
• Working closely with Product Owners, Developers, Testers, UX/UI teams and stakeholders.
• Translating complex business requirements into user stories and actionable deliverables.
• Supporting backlog prioritisation and agile delivery across multiple squads.
• Identifying opportunities for improvement, innovation and business value.
• Coaching and mentoring Business Analysts, championing best practice across the team.
• Helping shape and strengthen our overall Business Analysis capability.

Skills

Stakeholder management

Communication skills

Agile software delivery

Requirements management

Multi-workstreams

Coaching & mentoring

Analytical reasoning

Tools

Azure DevOps

Avion

Figma

CI/CD

Job description

We're looking for a Senior Software Development Business Analyst to join our Engineering team and play a key role in shaping and delivering digital solutions across our omnichannel Pet Care Platform. What you'll be doing

• Leading business analysis activities from discovery through to delivery
• Managing a team of Software BA
• Working closely with Product Owners, Developers, Testers, UX/UI teams and stakeholders
• Translating complex business requirements into user stories and actionable deliverables
• Supporting backlog prioritisation and agile delivery across multiple squads
• Identifying opportunities for improvement, innovation and business value
• Coaching and mentoring Business Analysts, championing best practice across the team
• Helping shape and strengthen our overall Business Analysis capability

About you

• Are you an experienced Business Analyst who thrives in agile software development environments? Do you enjoy turning complex problems into clear, actionable solutions while helping teams deliver great outcomes for customers and colleagues?
• Experience working within agile software delivery environments
• Strong stakeholder management and communication skills
• Ability to work confidently with both technical and non-technical teams
• Experience managing complex requirements and multiple workstreams
• A collaborative mindset with a passion for coaching and continuous improvement
• Excellent analytical and problem-solving skills

Nice to have

• Business Analysis certifications
• Agile certifications
• Experience within retail, ecommerce or omnichannel environments
• Familiarity with tools such as Azure DevOps, Avion or Figma
• Knowledge of CI/CD software development practices

Why join us?

You’ll be joining a collaborative Engineering function where you’ll have the opportunity to influence exciting digital initiatives, support the growth of fellow analysts, and help deliver solutions that make a real difference to customers, colleagues and pets.