Senior Shift Leader – Hospitality Leader & Mentor

Hickory's Smokehouse; Cambridge; Remote; GBP 15,000 - 23,000; Full time

Benefits offered by this job

Tip Jar included

Free team food on shift

Birthday meal on us

Christmas Day off

Paid time off for life’s moments

Team discount

Job summary

Hickory's Smokehouse is seeking a Senior Shift Leader to join our fast-growing Southern-style Smokehouse team in the UK. You will lead shifts, drive guest satisfaction, and ensure smooth operations while supporting team development and upholding high standards. The role includes on-duty management responsibilities as required.

We offer a supportive culture, award-winning training, and opportunities for career progression within Hickory's Smokehouse as we expand across the UK.

Qualifications

• Experience in hospitality leadership roles preferred.
• Ability to coach and communicate effectively on shift.
• Ability to act as Manager on Duty when required.

Responsibilities

• Lead shifts and deliver exceptional guest experience.
• Maintain strong operational execution and raise on-shift standards.
• Support team development through coaching and clear communication.
• Act as Manager on Duty when needed to uphold people standards and restaurant results.

Skills

Leading shifts

Guest experience

Operational execution

Communication

Coaching

Decision-making

Job description

Hickory's Smokehouse is seeking a Senior Shift Leader to join our fast-growing Southern-style Smokehouse team in the UK. You will lead shifts, drive guest satisfaction, and ensure smooth operations while supporting team development and upholding high standards. The role includes on-duty management responsibilities as required.

We offer a supportive culture, award-winning training, and opportunities for career progression within Hickory's Smokehouse as we expand across the UK.