Shift Leader: Elevate Guest Experience & Team Performance

Hickory's Smokehouse; Leicester Forest East; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free team food on shift

Birthday meal on us

25% team discount across Hickory’s

24/7 wellbeing support

Christmas Day off

Refer a friend scheme

Work-life balance culture

Job summary

Hickory's Smokehouse in the United Kingdom is seeking a Shift Leader to supervise shifts, drive guest satisfaction, and uphold high operational standards. The role offers a competitive hourly package and the chance to grow within a renowned hospitality brand.

You must have the legal right to work in the UK and be at least 18 years old. The position emphasizes strong communication, leadership, and team development to deliver outstanding service.

Qualifications

• Experience in hospitality or shift leadership roles.
• Eligibility to work in the UK and must be at least 18 years old.

Responsibilities

• Lead shifts and support management to ensure guest satisfaction.
• Drive operational execution and communicate clearly to the team.
• Coach and develop team members to uphold service standards.

Skills

Shift leadership

Guest service

Team coaching

Communication

Job description

Hickory's Smokehouse in the United Kingdom is seeking a Shift Leader to supervise shifts, drive guest satisfaction, and uphold high operational standards. The role offers a competitive hourly package and the chance to grow within a renowned hospitality brand.

You must have the legal right to work in the UK and be at least 18 years old. The position emphasizes strong communication, leadership, and team development to deliver outstanding service.