Restaurant Trainer: Elevate Service & Lead Great Teams

Hickory's Smokehouse; Metropolitan Borough of Solihull; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free team food

Birthday meal on us

25% team discount

Wellbeing support

Enrichment opportunities

Fundraising for Cash For Kids

Refer a friend bonus

Refer a friend up to £1k

Job summary

Hickory's Smokehouse in the United Kingdom is seeking an experienced Restaurant Trainer to lead recruitment and training for our restaurant teams, bringing our Southern Hospitality mindset to life.

You will develop others, manage projects, and deliver personalised top-class service, with overnight shifts and strict timeframes. This role offers progression opportunities within Hickory's Smokehouse.

Qualifications

• Previous training or coaching experience in a fast-paced restaurant environment.
• Experience with project management and coordinating schedules.
• Ability to work to strict timeframes and overnight shifts.
• Strong motivation, coaching and development skills for teams.
• Focus on delivering exceptional guest experiences and service standards.
• Clear, open communication and constructive feedback skills.

Responsibilities

• Lead recruitment and training of restaurant teams.
• Develop and implement training programmes to raise standards.
• Coach, motivate and develop team members to Hickory's standard.
• Ensure high guest experience and consistent service quality.

Skills

Training & coaching

Project management

Time management

Staff development

Guest experience

Communication

Feedback

Job description

Hickory's Smokehouse in the United Kingdom is seeking an experienced Restaurant Trainer to lead recruitment and training for our restaurant teams, bringing our Southern Hospitality mindset to life.

You will develop others, manage projects, and deliver personalised top-class service, with overnight shifts and strict timeframes. This role offers progression opportunities within Hickory's Smokehouse.