Shift Leader

Hickory's Smokehouse; Leicester Forest East; Presencial; GBP 18 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free team food on shift

Birthday meal on us

25% team discount across Hickory’s

24/7 wellbeing support

Christmas Day off

Refer a friend scheme

Work-life balance culture

Resumo da oferta

Hickory's Smokehouse in the United Kingdom is seeking a Shift Leader to supervise shifts, drive guest satisfaction, and uphold high operational standards. The role offers a competitive hourly package and the chance to grow within a renowned hospitality brand.

You must have the legal right to work in the UK and be at least 18 years old. The position emphasizes strong communication, leadership, and team development to deliver outstanding service.

Qualificações

• Experience in hospitality or shift leadership roles.
• Eligibility to work in the UK and must be at least 18 years old.

Responsabilidades

• Lead shifts and support management to ensure guest satisfaction.
• Drive operational execution and communicate clearly to the team.
• Coach and develop team members to uphold service standards.

Conhecimentos

Shift leadership

Guest service

Team coaching

Communication

Descrição da oferta de emprego

Join us as a Shift Leader and we can offer you a package of up to £16.21per hour including Tip Jar!

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We arethrilled to have been recently crowned the‘Best Pub Employer’ for 2025 at The Publican Awards!

The Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision‑making. The Shift Leader plays a key role in maintaining people standards, guest experience, and restaurant results.

So, if you love guests, ooze personality & you’re eager to develop your art, you would definitely fit in with us. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance. You’ll be rewarded with competitive pay & a host of benefits on offer. You work hard for us, and we will invest in you. Big time.

Why join Hickory's?

• package of up to £16.21per hour including Tip Jar – that’s up to £3.00 per hour in tips!
• £250k bespoke‑built kitchen with USA‑imported smokers
• Award‑winning training & clear progression opportunities
• Free team food on shift & a birthday meal on us – Huge BBQ menu with endless possibilities!
• Christmas Day off
• Paid time off for life’s big moments (weddings, first day at school, moving into your first home & more
• 25% team discount across Hickory’s (Rising to 50% with loyal service)
• 24/7 wellbeing support & a culture that truly values work–life balance
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £1000 for you – through the refer a friend scheme

Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.