Senior ServiceNow Project Leader — AI-Driven Solutions

Vallum Associates

Norwich

On-site

GBP 90,000 - 120,000

Full time

7 days ago

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Job summary

Vallum Associates in the United Kingdom seeks a senior ServiceNow Programme Manager to lead large, complex engagements, guiding delivery teams and providing technical leadership to customers.

You will design scalable ServiceNow workflows and architectures aligned to long-term customer objectives, integrating AI into work processes, and running workshops to define future-state solutions with a focus on value realization.

Qualifications

8+ years in Professional Services / ServiceNow projects management.
Experience leading large and complex engagements with delivery teams.
Experience designing scalable ServiceNow workflows and technical architectures.

Responsibilities

Lead large, complex engagements and provide technical leadership to customers.
Review and validate technical deliverables including configuration, integrations, testing and documentation.

Skills

ServiceNow platform

ITSM/ITOM/ITAM

Project management

Solution design

Technical leadership

Workshops & requirements

AI-enabled workflows

Delivery management

Mentoring & coaching

Education

PMP

PRINCE2

ServiceNow certifications (CSA/CAD/CIS)

Tools

ServiceNow Integrations

AI tools

Job description

Vallum Associates in the United Kingdom seeks a senior ServiceNow Programme Manager to lead large, complex engagements, guiding delivery teams and providing technical leadership to customers.

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