Remote Service Designer — Public Sector (GDS/Government)

BrightBox Group; United Kingdom; Híbrido; GBP 73 800 - 110 700; Tempo integral

Resumo da oferta

A leading service design consultancy in the United Kingdom is seeking a Contract Service Designer with strong experience in the UK public sector and GDS principles. The ideal candidate will design user-centred services while navigating complex environments. You will collaborate closely with agile teams and senior stakeholders, applying inclusive design methods to enhance public services. This role is open to remote and hybrid working arrangements.

Qualificações

• Proven experience as a Service Designer in UK Government or GDS-aligned organisations.
• Strong understanding of the GDS Service Standard and government design principles.
• Experience working across the full service lifecycle (discovery to live).

Responsabilidades

• Design and iterate end-to-end services that meet user and organisational needs.
• Apply service design methods to complex public services.
• Work closely with user researchers and policy teams.

Conhecimentos

Service design methods

Agile methodologies

Stakeholder management

User-centred design

Accessibility standards (WCAG)

Descrição da oferta de emprego

A leading service design consultancy in the United Kingdom is seeking a Contract Service Designer with strong experience in the UK public sector and GDS principles. The ideal candidate will design user-centred services while navigating complex environments. You will collaborate closely with agile teams and senior stakeholders, applying inclusive design methods to enhance public services. This role is open to remote and hybrid working arrangements.