Senior Service Designer - User-Centric Govt Digital (Remote)

Stealth iT Consulting; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

A digital consulting firm is looking for a Senior Service Designer to enhance user-centered design across various projects. This role involves guiding clients from concept to implementation, advocating for user-focused transformations, and requires strong experience in service design processes. Ideal candidates will have over 5 years of experience and familiarity with GDS principles. The position offers remote work options with occasional travel to client sites.

Qualifications

• 5 years+ experience in User-Centric Design across the full service design process.
• Familiarity with Government Digital Service (GDS) principles.
• Expertise in creating service design deliverables like user journeys and service blueprints.

Responsibilities

• Guide clients through the entire service design process.
• Maximize value delivery for clients from concept to implementation.
• Utilize emerging trends to enhance existing services.

Skills

User-Centric Design

Service Design Process

Agile (Scrum) Environments

Stakeholder Management

Critical Thinking

Facilitation Skills

Job description

A digital consulting firm is looking for a Senior Service Designer to enhance user-centered design across various projects. This role involves guiding clients from concept to implementation, advocating for user-focused transformations, and requires strong experience in service design processes. Ideal candidates will have over 5 years of experience and familiarity with GDS principles. The position offers remote work options with occasional travel to client sites.