Senior Service Designer — Lead User‑Centered Digital Services

Ministry of Justice; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A governmental agency in the United Kingdom seeks a Senior Service Designer passionate about creating inclusive digital services. This role involves designing and iterating user-centered services, collaborating with stakeholders, and leading design strategies. Ideal candidates will have extensive experience in user needs assessment and team mentoring. Join us to shape digital transformation in justice services, ensuring accessibility and ease of use for all users.

Benefits

Flexible working

Training opportunities

Support from expert colleagues

Qualifications

• Track record of designing systems based on user needs.
• Experience managing stakeholder expectations during discussions.
• Ability to lead teams and mentor colleagues.

Responsibilities

• Design systems for use across multiple services.
• Interpret needs of stakeholders to influence progress.
• Lead strategy design and implementation.

Skills

User-centered design

Stakeholder management

Team leadership

Complex problem solving

Job description

A governmental agency in the United Kingdom seeks a Senior Service Designer passionate about creating inclusive digital services. This role involves designing and iterating user-centered services, collaborating with stakeholders, and leading design strategies. Ideal candidates will have extensive experience in user needs assessment and team mentoring. Join us to shape digital transformation in justice services, ensuring accessibility and ease of use for all users.