Senior Service Coordinator – Logistics & Compliance (Portsmouth)

Veolia; Poole; Presencial; GBP 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days annual leave

Company pension scheme

Financial wellbeing support (Stream)

Discounts for groceries and retailers

Health and wellbeing resources

Volunteer day (one paid day per year)

Training & development opportunities

Descripción de la vacante

Veolia is seeking a Senior Service Coordinator in Portsmouth to oversee daily service delivery and route allocation. You will keep drivers informed, coordinate with customers, and ensure compliance with safety and regulatory requirements.

The role offers a structured 40-hour week, with Saturday work on a rota and bank holidays paid as additional hours. A clear path for development and pension arrangements are provided.

Formación

• Excellent communication skills across levels, including drivers and customers.
• Ability to organise a busy workload and operate at a fast pace.
• UK Driving Licence is required.
• Experience in waste/transport/logistics and understanding of transport compliance and WTD.

Responsabilidades

• Day-to-day management of service delivery and allocation of work to vehicles and routes.
• Communicating with customers and stakeholders and providing status updates.
• Managing debriefs with frontline staff and reporting actions as needed.
• Face-to-face engagement with drivers to address route issues.
• Report safety concerns or container damage and stop the job if unsafe.
• Support Operations Manager with on-site Veolia compliance (WTD, O-licence).
• Drive continuous improvement on KPI performance.
• Direct reporting line for drivers and Service Coordinators.

Conocimientos

Good communication

Organisational skills

UK Driving Licence

Herramientas

UK Driving Licence

Descripción del empleo

Veolia is seeking a Senior Service Coordinator in Portsmouth to oversee daily service delivery and route allocation. You will keep drivers informed, coordinate with customers, and ensure compliance with safety and regulatory requirements.

The role offers a structured 40-hour week, with Saturday work on a rota and bank holidays paid as additional hours. A clear path for development and pension arrangements are provided.