Transport Service Coordinator: Drive Safe Routes & Support

Veolia Group; Basingstoke; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Annual leave 25 days

Company pension

Employee wellbeing programme

Volunteer day

Training & development

Job summary

Veolia Group in Basingstoke is seeking a Transport Service Coordinator to manage daily service delivery, allocating work to routes and maintaining clear communication with drivers and customers. The role emphasises on-site compliance and operational efficiency.

The successful candidate will coordinate transport activities, ensure safety and regulatory compliance, and support continuous improvements with strong IT and Google Workspace skills. A competitive package and pension are offered.

Qualifications

• Understanding of transport compliance and WTD.
• Good communication with drivers, frontline employees and customers.
• Ability to organise a busy workload and operate at a fast pace.
• Familiarity with quality management systems (ISO).

Responsibilities

• Day-to-day management of service delivery, including dynamic allocation of work to vehicles/routes.
• Communicating with customers and stakeholders, providing status updates and maintaining driver contact.
• Completing debriefs with frontline staff and reporting necessary actions or updates.
• Face-to-face engagement with drivers, supporting them to address issues on route.
• Reporting safety concerns or damaged containers and encouraging ‘stop the job’ if unsafe.
• Ensuring Veolia legal compliance on-site (WTD, O’Licence and transport compliance).

Skills

Transport compliance

Communication skills

Organizational ability

IT skills

Google Workspace

Tools

Google Workspace

Job description

Veolia Group in Basingstoke is seeking a Transport Service Coordinator to manage daily service delivery, allocating work to routes and maintaining clear communication with drivers and customers. The role emphasises on-site compliance and operational efficiency.

The successful candidate will coordinate transport activities, ensure safety and regulatory compliance, and support continuous improvements with strong IT and Google Workspace skills. A competitive package and pension are offered.