Senior Service Advisor & Workshop Controller

ASI Recruitment; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Bonus scheme

Family-run environment

Job summary

ASI Recruitment is seeking a Senior Service Advisor / Assistant Workshop Manager for a Beckenham-based, family-run garage in Greater London. The role blends service desk duties with workshop coordination across parts, reception and workshop operations.

You'll support the Workshop Manager, coordinate workloads on busy days and keep the operation running smoothly. The package includes a £40,000+ base and a £4,000-£8,000 annual bonus, with Monday–Friday 8am-6pm and occasional Saturdays.

Qualifications

• Strong Service Advisor experience.
• Experience within an independent garage.
• Good understanding of workshop operations and parts.
• Confidence coordinating workshop workloads.
• Ability to deal with customers professionally.
• Hands-on, adaptable approach.
• Ability to cover Workshop Manager when needed.

Responsibilities

• Acting as Workshop Controller, coordinating jobs and keeping the workshop moving.
• Dealing with customers and covering service reception.
• Ordering and managing parts.
• Supporting the workshop team with day-to-day organisation.
• Providing cover and additional support when the Workshop Manager isn't on site.
• Helping manage the workload during particularly busy periods.
• Getting involved wherever you're needed to keep the garage running efficiently.

Skills

Service advisor

Workshop coordination

Customer service

Parts knowledge

Hands-on

Job description

ASI Recruitment is seeking a Senior Service Advisor / Assistant Workshop Manager for a Beckenham-based, family-run garage in Greater London. The role blends service desk duties with workshop coordination across parts, reception and workshop operations.

You'll support the Workshop Manager, coordinate workloads on busy days and keep the operation running smoothly. The package includes a £40,000+ base and a £4,000-£8,000 annual bonus, with Monday–Friday 8am-6pm and occasional Saturdays.