Senior Service Account Manager – UK Parcel Logistics (Hybrid)

Vanderlande; Coleshill Heath; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

28 days annual leave

Bupa Medical Cover

YuLife wellbeing membership

Cycle to work scheme

Pension with Aviva

Achievers recognition platform

Job summary

Vanderlande in the UK is seeking a Senior Service Account Manager – Distribution to secure new business from existing and new customers and manage service, upgrades, and life cycle planning. The role is hybrid in Birmingham or London Heathrow and reports to the Executive Commercial Director.

You will lead life cycle strategies, drive contract renewals and upgrades, and build long-term customer relationships across the UK Parcel market, coordinating with cross-functional teams to deliver value

Qualifications

• Degree in Business Administration, Engineering, Logistics, or a comparable qualification.
• Proven experience in service sales/aftersales, ideally in logistics or technical services.
• Strong stakeholder management and communication skills.

Responsibilities

• Represent the customer internally with a strong customer-first mindset.
• Develop and grow the UK Parcel service pipeline across existing and new sites.
• Define life cycle strategies and manage large service contract renewals.
• Drive upgrades and enhancements for existing installations.
• Identify and share sales leads from customer interactions.
• Lead upgrade and enhancement opportunities and own the full service sales cycle.
• Collaborate with the UK Parcel Service Manager on contract negotiations.
• Maintain proactive customer relationships through meetings and site visits.

Skills

Service sales experience

Stakeholder management

Client relationship building

Proactive mindset

Education

Degree in Business Administration, Engineering, Logistics, or a comparable qualification

Job description

Vanderlande in the UK is seeking a Senior Service Account Manager – Distribution to secure new business from existing and new customers and manage service, upgrades, and life cycle planning. The role is hybrid in Birmingham or London Heathrow and reports to the Executive Commercial Director.

You will lead life cycle strategies, drive contract renewals and upgrades, and build long-term customer relationships across the UK Parcel market, coordinating with cross-functional teams to deliver value