Senior Scheduling Coordinator — Own & Optimize Field Schedules

Confidential; Great Dunmow; On-site; GBP 26,000 - 34,000; Full time

Job summary

Confidential is seeking an experienced Scheduling Coordinator in Dunmow, Essex, for a permanent full-time position. You will be the central link between customers, field teams and internal departments, coordinating busy schedules and ensuring jobs progress from booking through completion.

You will manage job bookings, assign field engineers, plan workloads, organise travel between sites and keep customers informed throughout the process.

Qualifications

• Experience scheduling engineers, technicians, contractors or another field-based workforce.
• Strong diary/workload management experience.
• Excellent customer communication skills.
• Ability to prioritise effectively in a busy environment.

Responsibilities

• Manage and coordinate busy daily and weekly schedules.
• Book and allocate customer jobs.
• Schedule field-based engineers and technicians.
• Plan workloads based on location, availability and job requirements.
• Coordinate travel and routes between customer sites.
• Liaise with customers to arrange appointments and attendance.
• Keep customers updated throughout the process.
• Ensure information is obtained before scheduled work.

Skills

Field-based scheduling

Diary management

Customer communication

Multitasking

Job description

Confidential is seeking an experienced Scheduling Coordinator in Dunmow, Essex, for a permanent full-time position. You will be the central link between customers, field teams and internal departments, coordinating busy schedules and ensuring jobs progress from booking through completion.

You will manage job bookings, assign field engineers, plan workloads, organise travel between sites and keep customers informed throughout the process.