Senior Sales Manager

21c Museum Hotels; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Senior Sales Manager in London, where you'll leverage your expertise in hotel sales to drive business growth across multiple locations. This role offers the chance to work with a dynamic team focused on creating memorable experiences for clients. You'll be responsible for generating new leads, managing accounts, and developing innovative sales strategies while enjoying a supportive work environment that values collaboration and personal growth. With competitive benefits and opportunities for career advancement, this position is perfect for someone passionate about hospitality and eager to make a significant impact.

Benefits

25 Days Holidays

Pension Plan

Health Cash Plan

Confidential Hotline

Retail and Hospitality Perks

Free Night at The Hoxton

Free Shift Meals

Discounts Across Ennismore Brands

Annual Free Night

Training and Development Programs

Qualifications

• 2+ years experience in hotel sales in London.
• Strong ability to build and nurture client relationships.
• Passionate about hospitality and teamwork.

Responsibilities

• Generate new business leads for meetings, events, and groups.
• Manage existing accounts to uncover local opportunities.
• Develop and execute creative sales strategies.

Skills

Hotel Sales Experience

Relationship Building

Market Research

Sales Strategy Development

Team Collaboration

Tools

ACCOR Systems

Job description

Company Description

We are currently looking for a Senior Sales Manager to join our London Cluster sales team.

Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share.

Reporting to the Area Director of Sales – London, we’ll look to you to drive business into Hoxton’s London portfolio across all segments, with a key focus on meetings, events, and groups. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark, and our newest location, The Hoxton Shepherd’s Bush.

If you’re great with people, keen to hit targets, and have several years’ experience in hotel sales, this is just the ticket.

Job Description

What you’ll do…

1. Proactively generate new business across meetings, events, and groups by working with and targeting key domestic and international DMCs, TMCs, the Accor brand, and GSO.
2. Support total account management across the existing accounts to uncover opportunities locally in MICE for The Hoxton’s London Cluster, including building relationships with key clients and leading strategic actions to increase market share.
3. Work with the Area Director of Sales to prepare and execute creative sales strategies to maximize revenue across multiple segments.
4. Generate new business leads through market research, utilizing company tools, and liaising with the Global Sales team and the Accor team.
5. Support, coach, and mentor junior sales team members and work closely with the MICE manager.
6. Monitor market trends and financial figures to adjust sales strategies and meet budgets throughout the year.
7. Represent The Hoxton at industry networking events and sales trips.
8. Organize show rounds, familiarization trips, office visits, and presentations to increase exposure among key decision-makers.
9. Utilize the ACCOR systems to maintain up-to-date account information and assess lead opportunities.
10. Work towards revenue goals and KPIs for Corporate, Conventions & Groups, and MICE segments.
11. Cross-sell The Hoxton and Ennismore properties globally.
12. Support weekly and monthly reporting, strategy meetings, and owner reports.

Qualifications

What we’re looking for…

1. At least 2 years’ experience in London hotel sales with the ability to make an impact quickly.
2. A people person who excels at building and nurturing long-lasting relationships.
3. Enthusiastic and autonomous workers who thrive in a fast-paced environment.
4. Passionate about hospitality, whether through drinks, meals, events, or accommodations.
5. Collaborative team players who leave egos at the door and support each other.
6. Open to trying new approaches and doing things differently.
7. Enjoy social interactions, including sharing laughs and having a good time.

Additional Information

What’s in it for you…

• Competitive salary
• 25 days holidays plus bank holidays, pension, and life insurance
• Health cash plan supporting physical and mental wellbeing
• Confidential hotline and mental health first aiders
• Retail and hospitality perks through our partners
• Free night at The Hoxton and a meal for two upon starting
• Free shift meals
• Discounts across Ennismore brands for you and your family
• Annual free night at The Hoxton and milestone bonuses
• Opportunities for career progression within a global family
• Training, learning academies, and development programs
• Extra time off for volunteering
• Team events and celebrations
• Enhanced family leave policies
• Diversity and inclusion events and initiatives