Senior Sales Manager

FAIRMONT; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic and fast-growing company as a Senior Sales Manager in London. This role offers the chance to work across multiple hotels, driving business in meetings, events, and group sales. You'll be responsible for building relationships with key clients and executing creative sales strategies. With a focus on collaboration and support, this position is perfect for someone passionate about hospitality and eager to make a significant impact in a vibrant team environment. Enjoy competitive benefits, opportunities for growth, and a fun workplace culture.

Benefits

25 Days Holidays

Health Cash Plan

Free Night at The Hoxton

Discounts Across Ennismore Brands

Annual Free Night

Training Programs

Volunteer Days

Team Events

Enhanced Family Leave

Qualifications

• 2+ years of experience in hotel sales in London.
• Strong relationship-building skills and team-oriented mindset.

Responsibilities

• Generate new business leads for meetings and events.
• Collaborate with the sales director to maximize revenue.
• Support and mentor junior sales team members.

Skills

Hotel Sales Experience

Relationship Building

Market Research

Revenue Management

Team Collaboration

Tools

ACCOR Systems

Job description

Company Description

We are currently looking for a Senior Sales Manager to join our London Cluster sales team.

Here’s your opportunity to join one of the fastest-growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share.

Reporting to the Area Director of Sales – London, we’ll look to you to drive business into Hoxton’s London portfolio of hotels across all segments, with a key focus on meetings, events, and groups. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark, and our newest location, The Hoxton Shepherd’s Bush.

If you’re great with people, keen to hit targets, and have several years’ experience in a hotel sales environment, this is just the ticket.

Job Description

What you’ll do…

1. Proactively generate new business across meetings, events, and groups by working and targeting key domestic and international DMCs, TMCs, the Accor brand, and GSO.
2. Support total account management across the existing portfolio to uncover opportunities locally for The Hoxton’s London Cluster, including building relationships with key clients and leading strategic actions to increase market share.
3. Collaborate with the Area Director of Sales to develop and execute creative sales strategies to maximize revenue across multiple segments.
4. Generate new business leads through market research, utilizing company tools, and liaising with the Global Sales and Accor teams.
5. Support, coach, and mentor junior sales team members and work closely with the MICE manager.
6. Monitor market trends, analyze monthly figures, and adjust sales strategies to meet budgets throughout the year.
7. Represent The Hoxton at industry networking events and sales trips.
8. Organize show rounds, familiarization trips, office visits, and presentations to enhance exposure among key decision-makers.
9. Utilize the ACCOR systems to maintain up-to-date account information and assess lead opportunities.
10. Work towards revenue goals for Corporate, Conventions, Group, and MICE segments and team KPIs.
11. Cross-sell The Hoxton and Ennismore properties globally.
12. Support weekly and monthly reporting, strategy meetings, and owner reports.

Qualifications

What we’re looking for…

1. At least 2 years’ experience in London hotel sales with the ability to make a quick impact.
2. A people person who excels at building and nurturing relationships.
3. Enthusiastic and capable of working autonomously.
4. Adaptable to a fast-moving and changing environment.
5. Authentic and expressive of your personality; no clones in suits here.
6. Passionate about hospitality—whether that’s a drink, a meal, an event, or a bed for the night.
7. Team-oriented, supportive, and collaborative.
8. Open to trying new approaches and doing things differently.
9. Enjoyable to work with, with a good sense of humor.
10. Motivated to be part of a team that values hard work, support, and fun.

Additional Information

What’s in it for you…

• Competitive salary
• 25 days holidays (plus bank holidays), pension, and life insurance
• Health cash plan supporting physical & mental wellbeing
• Confidential support hotline and mental health first aiders
• Retail & hospitality perks through our partners
• Free night at The Hoxton and a meal for two upon joining
• Free shift meals
• Discounts across Ennismore brands for you and your family
• Annual free night at The Hoxton and milestone bonuses
• Opportunities for progression and international mobility
• Training programs and development academies
• Volunteer days with partner charities
• Team events and celebrations
• Enhanced family leave
• Diversity and inclusion events and initiatives