Senior Sales Manager

Fairmont Hotels & Resorts; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic and fast-growing company as a Senior Sales Manager in London, where your expertise in hotel sales will be invaluable. This role offers the chance to work across multiple locations, focusing on meetings, events, and group sales. You'll be responsible for developing creative sales strategies, nurturing client relationships, and driving revenue growth. With a supportive team environment and opportunities for career progression, this position promises to be both rewarding and impactful. Embrace the chance to make a significant contribution to an innovative hospitality brand.

Benefits

25 Days Holidays

Health Cash Plan

Confidential Support Hotline

Free Night at The Hoxton

Discounts Across Ennismore Brands

Annual Free Night

Training and Development Programs

Volunteer Leave Options

Team Events and Celebrations

Enhanced Family Leave Policies

Qualifications

• 2+ years of experience in hotel sales in London.
• Strong relationship-building skills with clients.

Responsibilities

• Generate new business leads across meetings, events, and groups.
• Support account management and uncover local opportunities.
• Monitor market trends to adjust sales strategies.

Skills

Hotel Sales Experience

Relationship Management

Market Research

Sales Strategy Development

Team Leadership

Tools

ACCOR Systems

Job description

Company Description

We are currently looking for a Senior Sales Manager to join our London Cluster sales team.

Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share.

Reporting to the Area Director of Sales – London, we’ll look to you to drive business into Hoxton’s London portfolio of hotels across all segments, with a key focus on meetings, events, and groups. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark, and our newest location, The Hoxton Shepherd’s Bush.

If you’re great with people, keen to hit targets, and have several years’ experience in a hotel sales environment, this is just the ticket.

Job Description

What you’ll do…

1. Proactively generate new business across meetings, events, and groups by working with and targeting key domestic and international DMCs, TMCs, the Accor brand, and GSO.
2. Support total account management across the existing accounts to uncover opportunities locally across MICE for The Hoxton’s London Cluster. This includes building relationships with key clients and entertaining within the hotels, as well as leading strategic actions to increase market share.
3. Work with the Area Director of Sales to prepare and execute creative sales strategies to maximize revenue across segments.
4. Generate new business leads through market research, utilizing our tools, and liaising with the Global Sales team and the Accor team.
5. Support, coach, and mentor junior sales team members and work closely with the MICE manager.
6. Monitor market trends and financial figures to tweak sales strategies and meet budgets throughout the year.
7. Represent The Hoxton at industry networking events and sales trips.
8. Organize show rounds, familiarization trips, office visits, and presentations to enhance exposure among industry decision-makers.
9. Utilize ACCOR systems for account management and lead assessment.
10. Work towards revenue goals for Corporate, Conventions & Groups, M&E, and team KPIs.
11. Cross-sell The Hoxton and Ennismore properties globally.
12. Support weekly and monthly reporting, strategy meetings, and owner reports.

Qualifications

What we’re looking for…

1. At least 2 years’ experience in London hotel sales with the ability to make a quick impact.
2. A people person skilled at nurturing long-lasting relationships.
3. Enthusiastic and autonomous workers.
4. Adaptable to a fast-paced environment.
5. Authentic, personable, and passionate about hospitality.
6. Team players who support each other and enjoy a fun, dynamic workplace.

Additional Information

What’s in it for you…

• Competitive salary
• 25 days holidays plus bank holidays, pension, and life insurance
• Health cash plan supporting physical and mental wellbeing
• Confidential support hotline and mental health first aiders
• Retail and hospitality perks
• Free night at The Hoxton and a meal for two upon joining
• Free shift meals
• Discounts across Ennismore brands
• Annual free night at The Hoxton and milestone bonuses
• Opportunities for career progression and global mobility
• Training and development programs
• Volunteer leave options
• Team events and celebrations
• Enhanced family leave policies
• Diversity and inclusion initiatives