Senior Sales Administrator

The Barcode Warehouse Limited; United Kingdom; Remote; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Birthday leave

Additional holidays

Employee Assistance Programme

Sick pay

Volunteer day

Staff events

Job summary

The Barcode Warehouse Limited is seeking a Senior Sales Administrator to support sales growth through customer-facing and administrative duties. You will work closely with the Sales Support Team, handling quotations, orders and customer communications to ensure a seamless experience from inquiry to delivery.

This office-based role emphasizes accuracy, proactive relationship management, and efficient administration using CRM systems and Microsoft Office to maintain records and support the sales

Qualifications

• Experience in customer-facing sales administration.
• Ability to generate quotations and purchase orders.
• Experience using CRM and MS Office.

Responsibilities

• Produce accurate customer quotations in line with pricing and commercial requirements.
• Generate and process customer purchase orders, ensuring accuracy and timely completion.
• Follow up on issued quotations to understand customer requirements and support conversion opportunities.
• Maintain customer records, opportunities and activities in company systems (CRM).
• Assist with sales campaigns, customer communications and commercial initiatives.

Skills

Customer service

Sales support

Quotations

Order processing

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode Warehouse is now raising the bar and firmly establishing itself as the leading technology and software solutions provider across many sectors through significant investment in systems, infrastructure, people and a brand new purpose-built Innovation and Customer Experience centre.

With a clear vision, significant investment and plans to grow product categories, services, solutions and expand firmly into new markets – there has never been a better time to join The Barcode Warehouse.

Job Role

The Senior Sales Administrator supports sales growth through a combination of customer-facing, commercial, and administrative responsibilities. Working closely with customers, the Sales Support Team, and Internal Sales executives, the role helps deliver a seamless customer experience from enquiry through to order fulfilment.

As a Senior Sales Administrator, the role is responsible for generating quotations and purchase orders, following up on sales opportunities, managing customer communications, and supporting lead progression. The successful candidate will build strong relationships, demonstrate commercial awareness, and contribute to sales success through excellent customer service and efficient administration.

Key Responsibilities

• Customer Support & Relationship Management
• Act as a key point of contact for customers regarding quotations, orders, product enquiries and sales-related requests.
• Build and maintain positive customer relationships through regular communication and proactive follow-up.
• Support customers and Internal Sales team throughout the sales process, ensuring a professional and responsive experience.

Quotation & Order Management

• Produce accurate customer quotations in line with company pricing and commercial requirements.
• Generate and process customer purchase orders, ensuring accuracy and timely completion.
• Follow up on issued quotations to understand customer requirements and support conversion opportunities.
• Liaise with internal departments to ensure orders are processed efficiently and delivered successfully.
• Support the management and progression of inbound and outbound sales leads.
• Conduct customer follow-up activities to qualify opportunities, gather information and coordinate next steps with the sales team.
• Ensure customer records, opportunities and activities are accurately maintained within company systems.
• Assist with sales campaigns, customer communications and commercial initiatives.

Administration & Coordination

• Liaise closely with the sales team to provide day-to-day administrative support.
• Monitor and coordinate batches and stock availability, communicating delivery updates to customers and sales colleagues.
• Maintain sales data, reports and CRM information to ensure accuracy and visibility of pipeline activity.
• Support process improvements that enhance customer service and operational efficiency.
• Undertake any additional administrative duties required to support the sales function.

Key Attributes

• Excellent customer service and communication skills, with the ability to build strong relationships with customers and internal stakeholders.
• Strong commercial awareness with a proactive, customer-focused approach to supporting sales growth.
• Highly organised with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated and able to work independently, using initiative to solve problems and identify opportunities.
• Strong administrative, analytical and system skills, including experience with Microsoft Office, CRM systems, quotations and order processing.
• Positive, professional and collaborative team player with a commitment to continuous improvement and delivering exceptional service.

Working Hours are Monday to Friday 08:00-17:00 (40 hours per week)

This is an office based role 5 days per week

Employee Benefits

• Paid day off for your birthday
• Buy additional holidays scheme
• Additional holidays for length of service
• Employee Assistance Programme
• Company Sick Pay
• Paid day off to Volunteer
• Staff Events
• Employee Wellbeing Budget
• Onsite Gym
• Subsidised Coffee Shop

We are an equal opportunities employer and disability confident committed

We are proud to support the armed forces community

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The Barcode Warehouse Limited / Company number: 03842666 / VAT number: GB 738109135
Registered office: Telford Drive, Newark, Nottinghamshire, NG24 2DX