Sales Administrator

Proprec; West Midlands; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

33 days holiday incl Bank Holidays

Early finish 3rd Friday of the month

On-site car parking

Office-based, Mon-Fri 8:30am-5:00pm

Development opportunities

Job summary

Proprec, a well-established UK manufacturer based in Great Barr, is seeking a Sales Administrator to manage inbound customer enquiries, generate accurate quotations, and drive orders to completion. The role sits in a fast-paced sales environment, requiring strong communication, IT literacy (MS Office) and knowledge of Zoho (advantage).

Office-based, Monday to Friday 8:30am–5:00pm, with 33 days holiday incl. Bank Holidays and on-site parking.

Qualifications

• Previous experience in a similar position.
• Experience in a fast-paced environment within manufacturing, distribution or related industry.
• IT literacy with MS Office (Excel & Outlook).
• Zoho software experience is an advantage.

Responsibilities

• Handle customer enquiries via phone and email.
• Prepare accurate quotations and follow up to secure orders.
• Manage orders from enquiry through to completion, with proactive communication on progress or delays.
• Provide information on stock, availability, pricing, and product suitability.
• Liaise with suppliers for products outside in-house manufacturing.
• Enter enquiries, quotes, and orders into the system and ensure daily follow-up.
• Monitor market trends and competitor activity.
• Adhere to established procedures, sales strategies, and quality standards.

Skills

Strong communication

Excellent telephone skills

MS Office (Excel & Outlook)

Customer service orientation

Fast-paced environment experience

Tools

Zoho

Job description

Our client is a well-established UK manufacturer based in Great Barr, with over 100 years of engineering expertise and an excellent reputation within the industry. With a GBP5m annual turnover, a loyal and long-standing workforce, and customers worldwide, they are now looking to strengthen their team with a Sales Administrator.

Salary is up to GBP27,500 depending on experience and benefits include:

• 33 days holiday including Bank Holidays
• Clear opportunity for development and progression
• Early finish at 3:30pm every 3rd Friday of the month
• Free on-site car parking
• Hours: 8:30am 5:00pm, Monday to Friday
• Location: Office-based, 5 days per week

This role is in the sales department. You will handle incoming sales enquiries from our customers and build close relationships with them in dealing with sales enquiries, producing accurate and competitive quotes and being able to provide solutions to meet their needs and applications.

As the Sales Administrator, you will:

• Handle customer enquiries via phone and email
• Prepare accurate quotations and follow up to secure ordersManage orders from enquiry through to completion, ensuring proactive communication on progress or delays
• Provide customers with clear information on stock, availability, pricing, and product suitability
• Liaise with suppliers for products outside in-house manufacturing
• Accurately enter all enquiries, quotes, and orders into the system and ensure daily follow-up
• Monitor and share market trends and competitor activity
• Adhere to established company procedures, sales strategies, and quality standards

As the Sales Administrator, you will have:

• Previous experience working within a similar position.
• Experienced working within a fast-paced environment, either within manufacturing, distribution, reseller or any other similar industry.
• Strong communicator with excellent telephone skills.
• IT literate, with solid knowledge of MS Office (Excel & Outlook essential).
• Experience with Zoho software is an advantage, however, this is not essential.
• Flexible, reliable, and driven with a strong work ethic.
• Positive, professional, and adaptable, with a willingness to learn and embrace change.