Administrator

The Recruitment Group; Witney; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Recruitment Group seeks a highly motivated Administrator to join a growing business in Witney. This role supports day-to-day administrative functions of a busy warehouse operation and ensures smooth communication with customers.

Hours are 12:00-21:00, Monday to Friday, with possible alternative shifts. You will handle customer interactions professionally and manage stock-related administration in a fast-paced environment, working both independently and as part of a team.

Qualifications

• GCSEs or equivalent in English and Mathematics.
• Experience in a customer-facing or client-focused role.
• Proficient in Microsoft Office applications.
• Strong numeracy and clear written communication.
• Ability to multitask, prioritise workload, and work under pressure.
• Excellent organisational and time management skills.
• Strong attention to detail and high accuracy.
• Reliable, conscientious and self-motivated.
• Flexible and adaptable with a positive attitude to change.
• Ability to work independently and as part of a team.

Responsibilities

• Communicate with customers via telephone and email professionally and promptly.
• Support warehouse operations with administrative tasks related to stock control.
• Produce and manage paperwork to ensure efficient warehouse processes.
• Process all stock movements accurately on behalf of third-party customers.
• Maintain and organise records, including checking and filing documentation.
• Understand and respond to individual customer needs and requirements.
• Handle customer queries and escalate issues as needed.
• Liaise with colleagues, suppliers and customers daily.
• Consolidate Proofs of Delivery (PODs).
• Ensure all tasks are completed with high accuracy and attention to detail.

Skills

GCSE English

GCSE Maths

Customer-facing

MS Office

Numeracy

Multitasking

Organisational skills

Attention to detail

Independent & team work

Education

GCSE English

GCSE Maths

Tools

Microsoft Office

Job description

We are seeking a highly motivated and organised Administrator to join a growing business in Witney. This role is key to ensuring smooth communication with customers while supporting the day-to-day administrative functions of a busy warehouse operation.

Hours of work are 12 midday to 9pm Monday to Friday (Our client would also consider 11am-8pm or 1pm-10pm)

You will be responsible for handling customer interactions professionally and efficiently, while also managing stock-related administration to support operational excellence. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys working both independently and as part of a team.

Key Responsibilities

• . Communicate with customers via tele and email in a professional and timely manner
• . Support warehouse operations with administrative tasks related to stock control
• . Produce and manage paperwork to ensure efficient warehouse processes
• . Process all stock movements accurately on behalf of third-party customers
• . Maintain and organise records, including checking and filing documentation
• . Understand and respond to individual customer needs and requirements
• . Handle customer queries and elevate issues where appropriate
• . Liaise effectively with colleagues, suppliers, and customers on a daily basis
• . Consolidate Proofs of Delivery (P.O.D.s)
• . Ensure all tasks are completed with a high level of accuracy and attention to detail

Skills & Experience Required

• . GCSEs (or equivalent) in English and Mathematics
• . Previous experience in a customer-facing or client-focused role
• . Proficient in Microsoft Office applications
• . Strong numeracy skills and clear, legible written communication
• . Ability to multitask, prioritise workload, and work under pressure
• . Excellent organisational and time management skills
• . Strong attention to detail and high levels of accuracy
• . Reliable, conscientious, and self-motivated
• . Flexible and adaptable with a positive attitude to change
• . Ability to work effectively both independently and within a team

Desirable Experience

• . Experience with stock management systems
• . Familiarity with SAP Warehouse Management System
• . Experience working with internal and external customers
• . Background in a warehouse or distribution environment