Senior Reinsurance Technician

Chubb; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Reinsurance Technician to join their dynamic Retail Reinsurance Technical Services team. In this pivotal role, you will manage complex reinsurance accounts, providing analytical support and guiding colleagues through intricate tasks. You will have the opportunity to innovate existing processes, enhance operational efficiency, and build strong relationships with internal and external stakeholders. This collaborative environment values your expertise and creativity, allowing you to make a meaningful impact on the future of reinsurance operations. If you're ready to take your career to the next level, this role is for you.

Qualifications

• Significant experience in the reinsurance sector is highly desirable.
• Proven expertise in reinsurance and credit control environments.

Responsibilities

• Lead reinsurance contract management and ensure accurate premium registration.
• Mentor junior team members and foster strong stakeholder relationships.

Skills

Analytical Skills

Customer Service Skills

Communication Skills

Proactive Mindset

Education

Degree in a relevant field

Insurance qualification (e.g., CII)

Tools

CEG system

Job description

Job Description

Join our dynamic Retail Reinsurance Technical Services team at Chubb, where you will play a pivotal role in managing complex reinsurance accounts across our European offices. As a Senior Reinsurance Technician, you will provide critical analytical support to the Head of Retail Reinsurance Technical Services, guide your colleagues through intricate tasks, and contribute to shaping the future of our operations. This position offers the opportunity to innovate and enhance existing processes, making a tangible impact on the way we conduct our reinsurance business.

Key Responsibilities:

1. Reinsurance Contract Management
   • Lead the setup of reinsurance contracts, ensuring accurate premium registration and effective claims and recoveries processing.
   • Conduct thorough reviews of Reinsurance Slips, Premium Allocations, and Cover Notes issued by brokers and reinsurers.
   • Book contracts and register premiums for Sub Deductibles, FAC, and MN Co-Reinsurance within the CEG system, ensuring meticulous attention to detail.
   • Proactively coordinate with underwriters and brokers to guarantee prompt registration of reinsurance arrangements.
2. Credit Control & Financial Management
   • Oversee the settlement of RI Premiums with major trading partners, ensuring compliance with contracts and established procedures.
   • Maintain rigorous credit control for Reinsurance Recoveries and premium payables, consistently achieving collection targets (e.g., >90% within 90 days).
   • Act as a key point of contact for Global Multinational accounts, building robust relationships with Underwriters, MSU Technicians, and Claims handlers across Europe.
3. Analytical Support & Issue Resolution
   • Provide comprehensive analytical support to the Head of Retail Reinsurance Technical Services by reviewing legacy balances and identifying actionable insights to resolve key issues.
   • Monitor low-value balances, developing targeted action plans to enhance efficiency and operational effectiveness.
   • Challenge existing workflows and propose innovative solutions to refine processes and strengthen controls.
4. Training & Development
   • Mentor and train junior team members, imparting knowledge and expertise to build a capable and confident team.
   • Collaborate with the Head of Retail Reinsurance Technical Services to provide ongoing supervision and development opportunities for less experienced staff.
5. Stakeholder Engagement
   • Foster strong relationships with internal teams (Underwriting, Multinational, Intercompany Finance, Claims, Technical) and external partners (Brokers, Reinsurers) to facilitate smooth operations and meet strategic goals.
6. Process Optimization & Efficiency
   • Continuously review and enhance business processes to drive operational efficiencies, suggesting improvements in collaboration with IT and operational teams.
   • Assist in the development and implementation of new systems and process enhancements to keep pace with industry advancements.
7. Governance & Compliance
   • Ensure adherence to internal governance and SOX controls, maintaining high standards of compliance and accountability.
   • Support internal and external audits by keeping meticulous records, providing relevant documentation, and promptly addressing inquiries.

Qualifications

Required Knowledge & Experience:

• A degree in a relevant field; significant experience in the reinsurance sector is highly desirable.
• Progress toward, or completion of, a recognized insurance qualification (e.g., CII) will be advantageous.
• Proven expertise in reinsurance and credit control environments, with a blend of experience in both London Market and non-London Market practices.
• Deep understanding of insurance and reinsurance principles, complemented by strong customer service and communication skills.
• Proficient in compliance, regulatory matters, systems, and programs.
• A proactive mindset with a willingness to challenge existing processes and drive improvement.

Why Join Us?

At Chubb, we offer a collaborative and inclusive environment where your expertise and creativity will be valued. You’ll have the chance to work alongside industry leaders, develop your career, and make a meaningful impact on our operations.