Senior Recruitment Manager · Support Office, London ·

Space NK Limited; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Recruitment to elevate their talent acquisition strategy. This role is pivotal in shaping the recruitment experience and driving brand awareness in the market. The ideal candidate will collaborate with various stakeholders, manage recruitment for corporate and retail positions, and lead initiatives to improve overall effectiveness. With a focus on data analytics and a candidate-centric approach, this position offers a unique opportunity to make a significant impact in a dynamic and growing organization. Join a team that values innovation and proactive problem-solving in a fast-paced environment.

Benefits

Employee Discounts

Health Care Plans

Flexible Working Hours

Training and Development Programs

Pension Scheme

Qualifications

• Proven experience in leading recruitment teams with a focus on data-driven outcomes.
• Strong organizational skills and ability to prioritize effectively.

Responsibilities

• Lead recruitment efforts for corporate positions and retail stores.
• Build relationships with stakeholders to enhance recruitment processes.

Skills

Recruitment Strategy

Stakeholder Management

Project Management

Data Analysis

Communication Skills

Problem Solving

Education

Bachelor's Degree in Human Resources or related field

Tools

Applicant Tracking System (TeamTailor)

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Overview of the Role:

The Senior Manager for Recruitment is the accountable lead for talent procurement into the business. They work collaboratively with the Business Partner network, HR Director, and our population of hiring managers to elevate the recruitment and candidate experience at SpaceNK and serve as an internal consultant and problem solver on hard-to-fill vacancies, understanding what mechanics to adopt to find a positive outcome.

The role provides dedicated support to Corporate Support Office recruitment through a period of continuous growth and oversees the volume of recruitment activity across Retail Stores through the team of Advisors. They will also support and govern peak intake seasonal recruitment across Retail Stores and our Distribution Centre.

They will define, control and shape the data motherboard for our recruitment analytics for business wide reporting.

The role will act as an employee and culture champion, marketing Space NK as an unrivalled place to work in the public (candidate) market by leveraging social media and using other levers to continually drive brand awareness.

Role Accountabilities

Stakeholder Relationships:

· Build effective relationships with key stakeholders and field management across the UK, ensuring the People Team is at the heart of our organization while supporting the delivery of our commercial objectives

· Deliver a best-in-class recruitment offering and process to hiring managers across the business which is candidate obsessed and focuses on quality with speed

Project Management:

· Contribute to the development of the People function by continuing to scoping, defining, and executing ongoing projects to improve overall business effectiveness and employer branding and awareness (EVP)

· Lead key HR initiatives and change programs such as advancement of our Applicant Tracking System to bring about an elevated experience within recruitment

Recruitment

• Self-recruit our Corporate Support Office positions across Marketing, CRM, Finance, Technology, Commercial, Education, People, and Distribution

• Manage through the team, all recruitment needs for retail stores, empowering store managers through our process and platforms to co-steer their recruitment journey and keep pace and quality

• Compose talent pools for high-risk areas of turnover to stay ahead of the curve, plotting talent externally across verticals and brands identified

• Work with our chosen agency partners on P&C, critical or niche skillset positions to ensure that we have a strong route to market.

• Lead contract negotiation for best position at times of renewal

Operational Management:

· Collaborate with the Senior Payroll/Reward and Operations Manager on role evaluation and pricing to ensure that we stay competitive to external market and a changing landscape

· Evaluate and price new roles being proposed into the Organisation Design, providing salary benchmarking on roles as required and at times of annual pay review

· Act as the super user of our ATS (TeamTailor) working with our Account Manager and internal team to maximise efficiency and utilisation of the system

· Lead contract negotiation for best position at times of renewal

· Initiate right to work checks through our chosen partner

· Collaborate with the Leadership Team on forecast budgeting and autonomous management of ongoing spend

· Continually evaluate current ways of working identifying opportunities for change while developing all recruitment processes focusing on experience, efficiency, and automation

· Actively report and analyse all recruitment-related KPIs and suggest improvements in reporting

· Create and devise demo videos and training sessions for hiring managers, ensuring that information is relevant, sessions are interactive, and fit for purpose

Collaboration:

· Work collaboratively with the Senior People Partner and wider team, identifying opportunities for change and holding a ‘one team approach’.

· Monitor activities and volumes of recruitment in peak season, pivoting the team accordingly and assessing where support might be needed

· Activate and embed change programs as required through the People Partner network.

People Management:

· Provide coaching and development through constructive feedback to direct reports to ensure the highest level of performance is achieved which is represented through our data

· Upskill members of the team to enable them to support their development and identify areas of opportunities that can be given to encourage growth.

Person Specification:

· Data Curious: Demonstrated experience in leading an OKR focused recruitment team

· Commercial Acumen: Makes sound decisions under pressure.

· Relationship Building: Skilled in developing collaborative relationships.

· Organisational Skills: Highly organized and able to prioritize effectively.

· Communication: Active and effective communicator.

· Proactive and Innovative: Supports team members with a proactive approach.

· Influence: Communicates effectively using data and facts.

· Positive Attitude: Maintains a positive and humorous outlook.

· Calm Under Pressure: Stays calm while driving change.

· Self-Starter: Resourceful and organized with good commercial sense.

· Problem Solving: Proactive problem solver with strategic insight.

· Planning: Strong planning and organizational skills.

· Change Driver: Fearless in driving change.

· Hands-On: Ensures high-quality day-to-day delivery.

· Team Player: Non-hierarchical and supportive.

· Leadership: Strong leadership skills.

· Resilience: Remains buoyant through adversity.

· Energy: High energy and professionalism in fast-paced environments.

· Continuous Improvement: Keeps things moving forward.

· Sociable: Persuasive and enjoys interacting with people

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.