Family Support Service Manager

UP-Unlocking Potential; London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Family Support Service Manager, um ein neues Programm zur Unterstützung von Familien mit sozialen, emotionalen und psychischen Bedürfnissen zu etablieren. Diese Rolle umfasst die Entwicklung von Dienstleistungen, die Rekrutierung eines talentierten Teams und die enge Zusammenarbeit mit verschiedenen Partnern. Sie werden die Möglichkeit haben, einen echten Unterschied im Leben von Kindern und Familien zu machen, indem Sie Programme implementieren, die auf den Bedürfnissen der Gemeinschaft basieren. Diese Position bietet eine spannende Chance, Ihre Fähigkeiten in einem dynamischen Umfeld einzusetzen und einen positiven Einfluss auf die Gesellschaft auszuüben.

Qualifications

• Erfahrung in der Entwicklung von Familienunterstützungsprogrammen.
• Fähigkeit zur Zusammenarbeit mit multidisziplinären Teams.

Responsibilities

• Leitung der Entwicklung des Familienunterstützungsprogramms.
• Überwachung eines Teams von Familienunterstützungsmitarbeitern.

Skills

Familienunterstützung

Soziale Arbeit

Teamführung

Fallmanagement

Kommunikation

Education

Bachelor in Sozialer Arbeit

Master in Sozialer Arbeit

Job description

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About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.

Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.

Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.

This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.

Position:

Hours: Full time: 5 days, 37.5 hours per week. On call rota to be agreed.

Contract: Fixed Term. Contract initially until August 2026. Potential to extend on a rolling annual basis for a further 2 years

Location: Hybrid: UP's London Bridge Head Office (for meetings, team days and training etc), travel across London as required, remote working

Salary range: Circa. £40,000 - £50,000

Manager: CEO & Clinical Director

Requirements:

Please see the Candidate Pack for further information regarding the responsibilities of this role and the Person Specification.

Other information:

Closing date: 12pm Tuesday 20th May

Please make your application by submitting your CV along with a cover letter which clearly demonstrates how you meet the person specification criteria (we will be shortlisting candidates closely against the person specification)

UP are committed to the safeguarding of children and all roles are subject to safer recruitment practices, including an enhanced Disclosure and Barring Service (DBS) check

Our team is diverse and everyone is welcome. Our children and families and staff come from a wide range of backgrounds and we value the unique contribution that each individual can bring to UP. We strongly believe that a diverse and inclusive team is vital to our work, and we welcome applications from all sectors of the community

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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