Senior Propositions Manager – Complex Pensions

Lloyds Banking Group; Leeds; Hybrid; GBP 61,000 - 75,000; Full time

Job summary

Lloyds Banking Group is hiring a Propositions Manager (Complex Pensions) to lead governance and development of complex pension propositions. You will analyse data from multiple sources, assess regulatory changes, and work with internal teams and external partners to deliver customer-focused outcomes.

The role requires strong product management experience in pensions or regulated environments, with a solid understanding of Consumer Duty and risk frameworks.

Qualifications

• Proven product management experience in pensions or a regulated environment.
• Strong understanding of Consumer Duty and product governance.
• Experience interpreting multi-source data to inform actions and recommendations.
• Ability to assess customer outcomes within risk frameworks and design improvements.

Responsibilities

• Analyse data to identify themes, risks and opportunities for better customer outcomes.
• Governance and oversight of products across their lifecycle with cross-team collaboration.
• Assess regulatory changes and market trends, proposing appropriate business responses.
• Lead reviews of customer communications and literature for clarity and compliance.
• Collaborate with suppliers and partners to deliver customer and business outcomes.

Skills

Product management

Consumer Duty

Regulatory environment

Data interpretation

Stakeholder influencing

Reporting

Job description

Lloyds Banking Group is hiring a Propositions Manager (Complex Pensions) to lead governance and development of complex pension propositions. You will analyse data from multiple sources, assess regulatory changes, and work with internal teams and external partners to deliver customer-focused outcomes.

The role requires strong product management experience in pensions or regulated environments, with a solid understanding of Consumer Duty and risk frameworks.