Senior Property Manager

Kings Permanent Recruitment for Estate Agents & Financial Services Professionals; Colchester; On-site; GBP 36,000 - 44,000; Full time

Job summary

Kings Permanent Recruitment for Estate Agents & Financial Services Professionals is seeking a Senior Property Manager in Colchester. The role requires ARLA qualification and solid residential property management experience.

You will manage a portfolio, ensure compliance, and coordinate visits, certificates, and maintenance using dedicated software. You will work from an on-site location with fixed hours, and the package includes a basic salary of £40,000.

Qualifications

• ARLA qualified is required.
• Solid experience in Residential Property Management.
• Strong understanding of property legislation and compliance.
• Ability to manage a portfolio independently.

Responsibilities

• Use Street CRM, PayProp, Goodlord, and DPS for deposits.
• Check diary daily for property visits, move-ins and move-outs; organise as necessary.
• Deal with forward chase daily and resolve issues.
• Answer phone calls and route to relevant staff; manage emails.
• Record maintenance tasks in the software system and generate invoices.
• Lodge deposits on Deposit Protection and manage DPS-related communications.

Skills

Property management

Compliance knowledge

Independent work

Communication

Education

ARLA qualification

Tools

Street CRM

PayProp

Goodlord

DPS

Job description

Senior Property Manager

• Basic salary £40,000.
• Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu.
• MUST be ARLA qualified.
• Car driver required and use of pool car available and this will just be to visit a property as and when required.
• The role requires someone with solid experience in Residential Property Management.
• You must have a strong understanding of property legislation and compliance and be confident managing a portfolio independently.

Senior Property Manager

• You will use Street CRM, Payprop, Goodlord, and DPS for deposits.
• Check diary every day for property visits, move ins, check outs and organise as necessary with relevant person(s) or company.
• Take out forward chase each day and deal with.
• Take calls for property management issues.
• Management issues must be lodged on the software system Street which is a task diary system.
• Answer the phone put through to relevant staff member.
• Check emails and reply.
• General property management to be dealt with.
• Works orders to be created and forward chase task.

Senior Property Manager

• If tenant does not want to renew. Advise negotiator with contact details property so they can arrange viewings and relet.
• Organise gas certificate renewals with contractor.
• Organise electrical certificates and PAT tests.
• Landlord licences to be organised with landlord in the areas that are taking part.
• Section notices to go out as required.
• Letters to be sent out when required.
• Property visits to be booked with tenants and past to clerk (some to be carried out by property manager.
• Put invoice details onto software system for maintenance works etc Payprop.
• Produce invoices on software system for payment with landlords. To be emailed to them and not posted unless advised otherwise
• Scan files and save documents into system.
• Complete file checklist that all has been done and then hand accounts for payment with relevant invoices.
• Lodge deposits on Deposit Protection.
• When DPS certificate received save and send property information to tenants via Goodlord platform.
• Contact all utilities via system with readings etc for tenant move in.

Senior Property Manager

• Book inventories /check out reports with relevant companies. Ask negotiators day and time that is required and advise negotiator to advise the tenants.
• When inventory report back to be added to software system send copy to tenant and landlord - Make sure signed by tenant(s).
• When check out is back check again original report if there any deductions liaise with tenant(s) and landlord within 10 days.
• Arrange deposits to go back to relevant persons within 10 days.
• Organise cleaning or maintenance at end of tenancy if required.
• Software diary system is be kept up to date. This is important especially for certificates, maintenance issues, property visits.
• Landlords and tenants to be kept up to date with all repairs by email and recorded in software system.
• Advise landlords on possession proceedings relating to rent arrears.
• Organise rental insurance claims.
• Attending possession hearings.
• Liaise with landlord and tenant when there are any conflicts.
• Property visit reports sent to landlord and any issues tenant to be contacted.
• Any maintenance to be recorded.
• There can be changes to this list from time to time relating to property management and referencing department.

Senior Property Manager

• Basic salary £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. MUST be ARLA qualified.