Property Manager

Purplebricks Group

United Kingdom

Remote

GBP 24,000 - 29,000

Full time

3 days ago
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Benefits offered by this job

25 Days Holiday + Bank Holidays
Life Assurance
Enhanced Family leave
Birthday Off
Career Development & More

Job summary

Purplebricks Group is seeking a meticulous Property Manager to take ownership of a portfolio of 150–200 properties. You will be the dedicated contact for landlords and tenants, delivering a proactive, professional service across the full tenancy lifecycle.

You will keep properties compliant with current regulations, arrange inspections, manage rent reviews and arrears, coordinate maintenance and tenancy changes, and ensure safety certificates and licensing are up to date.

Qualifications

  • Minimum two years’ experience in residential property management.
  • Good knowledge of lettings legislation, compliance and safety requirements.
  • Experience coordinating property maintenance, inspections, contractors and renewals.
  • Confident communicator with landlords, tenants and contractors.
  • Strong organisational skills with a large portfolio.
  • Problem-solving mindset with a proactive approach.
  • Tech-savvy and comfortable using CRM systems and MS Office.
  • Resilient and adaptable in a fast-paced environment.

Responsibilities

  • Handle a portfolio of 150–200 tenancies as primary contact for landlords and tenants.
  • Manage full tenancy lifecycle: onboarding, compliance, rent reviews, changes and exits.
  • Monitor rental values and conduct annual rent reviews with landlord instructions.
  • Arrange periodic inspections and follow up on maintenance, compliance or tenancy concerns.
  • Monitor and renew property safety certificates (gas, electrical, EPCs).
  • Ensure licensing compliance (selective, additional, HMO) and assist renewals.
  • Take end-to-end ownership of maintenance issues from report to completion.
  • Identify and escalate urgent repairs and safety/compliance risks.
  • Manage rent arrears and arrange repayment plans.
  • Handle tenancy changes, including new tenants and occupiers.
  • Coordinate tenancy exits, notices, check-outs and deposits.
  • Maintain accurate records in the CRM for properties, tenancies and maintenance.

Skills

Property management
Tenant liaison
CRM proficient
Organisational skills
Communication skills
Problem solving

Education

ARLA Propertymark

Tools

CRM software
Microsoft Office

Job description

Property Manager

Salary: £26,500 per year

Job Type: Full-time, Permanent

Benefits:
  • 25 Days Holiday + Bank Holidays
  • Life Assurance
  • Enhanced Family leave
  • Birthday Off
  • Career Development & More
Summary

We’re looking for an organised and customer-focused Property Manager to take ownership of a portfolio of 150–200 properties.As the dedicated point of contact for landlords and tenants, you’ll deliver a professional, proactive service while managing the full tenancy lifecycle. This includes keeping properties compliant with current regulations, arranging inspections, conducting rent reviews, managing maintenance and arrears, overseeing tenancy changes and coordinating tenancy exits.

Key Responsibilities
  • Manage a portfolio of 150–200 tenancies as the primary contact for landlords and tenants.
  • Manage the full tenancy lifecycle, including onboarding, compliance, rent reviews, tenancy changes and tenancy exits.
  • Monitor rental values and carry out annual rent reviews, obtaining landlord instructions and serving the appropriate notices where an increase is agreed.
  • Arrange periodic property inspections, review the reports and follow up on any maintenance, compliance or tenancy-management concerns.
  • Monitor and renew property safety certificates, including gas safety records, electrical installation reports and energy performance certificates, keeping them valid throughout the tenancy.
  • Make sure properties meet applicable licensing requirements, including selective, additional and HMO licensing, and support landlords with applications and renewals.
  • Take end-to-end ownership of maintenance issues, from the initial report through to completion.
  • Identify and escalation urgent repairs, safety concerns and potential compliance risks promptly.
  • Manage rent arrears, agree suitable repayment arrangements and issue notices where required.
  • Manage tenancy changes, including changes of tenant, permitted occupiers and other agreed variations.
  • Coordinate tenancy exits, including notice requirements, check-outs, deposit negotiations and any follow-up action.
  • Maintain accurate property, tenancy, maintenance and communication records using the CRM system.
Key Skills, Experience & Knowledge
Essential:
  • A minimum of two years’ experience in a residential property management role.
  • A good working knowledge of residential lettings legislation, property compliance and safety requirements.
  • Experience coordinating property maintenance, inspections, contractors and compliance renewals.
  • A confident communicator who can build trust with landlords, tenants and contractors.
  • Strong organisational skills, comfortable managing a large, busy portfolio.
  • A problem-solver with a proactive, customer-first mindset.
  • Tech-savvy and comfortable using CRM systems and Microsoft Office.
  • Resilient, adaptable and able to thrive in a fast-paced environment.
Desirable:
  • An ARLA Propertymark qualification.
  • Experience supporting landlords with selective, additional or HMO licensing.
  • Experience negotiating deposit returns at the end of a tenancy.
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