Property Manager

Purplebricks; Regno Unito; Remoto; GBP 24.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

25 Days Holiday + Bank Holidays

Life Assurance

Enhanced Family leave

Birthday Off

Career Development & More

Descrizione del lavoro

Purplebricks is seeking an organised Property Manager in the United Kingdom to oversee a portfolio of 150–200 properties, acting as the primary contact for landlords and tenants. You will manage the full tenancy lifecycle, ensure regulatory compliance, and coordinate maintenance and inspections to uphold high service standards.

In this role you will review rents, maintain safety certificates, and support landlords with licensing.

Competenze

• Two years’ experience in a residential property management role.
• Knowledge of lettings legislation, compliance and safety requirements.
• Experience coordinating property maintenance, inspections, contractors and renewals.
• Confident communicator able to build trust with landlords, tenants and contractors.
• Strong organisational skills for managing a large portfolio.
• Proactive, customer-first mindset with problem-solving abilities.
• Tech-savvy with CRM systems and Microsoft Office.
• Resilient and able to thrive in a fast-paced environment.

Mansioni

• Manage portfolio of 150–200 tenancies as primary contact for landlords and tenants.
• Oversee full tenancy lifecycle including onboarding, compliance, rent reviews, changes and exits.
• Monitor rental values and conduct annual rent reviews with landlord instructions.
• Arrange periodic property inspections and follow up on maintenance and compliance issues.
• Maintain safety certificates (gas, electrical, energy performance) and licensing requirements.
• Provide end-to-end maintenance issue ownership from report to completion.
• Escalate urgent repairs and safety concerns promptly.
• Manage rent arrears and repayment arrangements as needed.
• Coordinate tenancy changes and tenancy exits including notices and deposits.
• Keep accurate property, tenancy, maintenance and communications records in the CRM.

Conoscenze

Property management

Communication

Organisational skills

CRM systems

Microsoft Office

Formazione

ARLA Propertymark qualification

Strumenti

CRM

MS Office

Descrizione del lavoro

Property Manager

Salary: £26,500 per year

Job Type: Full-time, Permanent

Benefits:

• 25 Days Holiday + Bank Holidays
• Life Assurance
• Enhanced Family leave
• Birthday Off
• Career Development & More

Summary

We’re looking for an organised and customer-focused Property Manager to take ownership of a portfolio of 150–200 properties.As the dedicated point of contact for landlords and tenants, you’ll deliver a professional, proactive service while managing the full tenancy lifecycle. This includes keeping properties compliant with current regulations, arranging inspections, conducting rent reviews, managing maintenance and arrears, overseeing tenancy changes and coordinating tenancy exits.

Key Responsibilities

• Manage a portfolio of 150–200 tenancies as the primary contact for landlords and tenants.
• Manage the full tenancy lifecycle, including onboarding, compliance, rent reviews, tenancy changes and tenancy exits.
• Monitor rental values and carry out annual rent reviews, obtaining landlord instructions and serving the appropriate notices where an increase is agreed.
• Arrange periodic property inspections, review the reports and follow up on any maintenance, compliance or tenancy-management concerns.
• Monitor and renew property safety certificates, including gas safety records, electrical installation reports and energy performance certificates, keeping them valid throughout the tenancy.
• Make sure properties meet applicable licensing requirements, including selective, additional and HMO licensing, and support landlords with applications and renewals.
• Take end-to-end ownership of maintenance issues, from the initial report through to completion.
• Identify and escalation urgent repairs, safety concerns and potential compliance risks promptly.
• Manage rent arrears, agree suitable repayment arrangements and issue notices where required.
• Manage tenancy changes, including changes of tenant, permitted occupiers and other agreed variations.
• Coordinate tenancy exits, including notice requirements, check-outs, deposit negotiations and any follow-up action.
• Maintain accurate property, tenancy, maintenance and communication records using the CRM system.

Key Skills, Experience & Knowledge

Essential:

• A minimum of two years’ experience in a residential property management role.
• A good working knowledge of residential lettings legislation, property compliance and safety requirements.
• Experience coordinating property maintenance, inspections, contractors and compliance renewals.
• A confident communicator who can build trust with landlords, tenants and contractors.
• Strong organisational skills, comfortable managing a large, busy portfolio.
• A problem-solver with a proactive, customer-first mindset.
• Tech-savvy and comfortable using CRM systems and Microsoft Office.
• Resilient, adaptable and able to thrive in a fast-paced environment.

Desirable:

• An ARLA Propertymark qualification.
• Experience supporting landlords with selective, additional or HMO licensing.
• Experience negotiating deposit returns at the end of a tenancy.