Senior Property Manager

COUNTRYWIDE MORTGAGE SERVICES; Cambridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and motivated team as a Senior Property Manager in a leading lettings agency. This role is perfect for those with property management experience who are eager to provide exceptional customer service. You'll play a pivotal role in ensuring high-quality service for landlords and tenants while developing your leadership skills. With a focus on career progression and the opportunity to gain qualifications in residential lettings, this position offers a fantastic chance to advance your career in the lettings industry. If you have a proactive attitude and a passion for helping others, this could be the perfect fit for you.

Benefits

Car Leasing Scheme

Cycle-to-Work Scheme

Colleague Discounts

Gym Discounts

Life Assurance

Workplace Pension Scheme

Qualifications

• 12-18 months experience in property management is essential.
• Strong written and verbal communication skills are required.

Responsibilities

• Assist the Manager in motivating the team to achieve goals.
• Manage a small portfolio of properties and coordinate repairs.

Skills

Property Management Experience

Communication Skills

Relationship Building

Time Management

Proactive Attitude

Job description

Senior Property Manager

Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing great customer service? And are you looking to join a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team as a Senior Property Manager based in our Great Shelford office. This role is ideal for a Property Manager or Lettings Negotiator seeking the next step in their career.

Our Senior Property Managers play a pivotal role in ensuring our landlord and tenant customers receive high-quality service. As a market-leading agent, we look for individuals with excellent communication and relationship skills and a passion for delivering exceptional customer service.

We offer leadership development, excellent career progression opportunities across the business, and qualifications in residential lettings.

Responsibilities of a Senior Property Manager

• Assisting the Manager to motivate and inspire the team to achieve individual, team, and company goals.
• Training and coaching Property Managers within your team.
• Monitoring customer service Key Performance Indicators.
• Supporting Property Managers with maintenance, safety certification, and compliance issues.
• Using your lettings knowledge to assist colleagues with queries and complex letting situations.
• Managing a small portfolio of properties, including coordinating repairs, safety inspections, remedial works, and tenant queries.

Skills required for a Senior Property Manager

• 12 to 18 months experience in property management.
• Excellent written and verbal communication skills.
• Ability to build and maintain relationships with customers and stakeholders.
• Effective time management and expectation management skills.
• A proactive, 'can-do' attitude.
• Ability to work independently and as part of a team.

Benefits of working as a Senior Property Manager at Connells Group UK

• Workplace schemes including Car leasing and cycle-to-work.
• Colleague discounts, perks, and gym discounts.
• Life assurance and workplace pension schemes.

Tucker Gardner, part of Connells Group, is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy.

We believe in building a diverse and inclusive workplace. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply — you might be the perfect fit for this or other roles.