Senior Property Manager

Encore; Cambridge; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

An established industry player is looking for an enthusiastic Estate Manager to lead a diverse portfolio of residential estates. This pivotal role combines financial oversight, maintenance coordination, and exceptional client communication, allowing you to make a significant impact on customer satisfaction. With a hybrid working model, you will enjoy flexibility while ensuring that cyclical tasks and reactive works meet Key Performance Indicator (KPI) targets. If you have a passion for delivering outstanding service and are ready to grow into a leadership position, this opportunity is perfect for you.

Qualifications

• 5+ years of management experience in estate or property management.
• Strong financial acumen with budget management skills.

Responsibilities

• Manage annual budgets and monitor financial health.
• Oversee maintenance schedules and resolve issues promptly.

Skills

Financial Management

Maintenance Coordination

Client Communication

Budget Management

Customer Service

Education

Degree or equivalent education

TPI Part 1 certification

Job description

Are you ready to take your career to the next level? We are seeking an enthusiastic and skilled Estate Manager to coordinate resources and manage a diverse portfolio of residential estates. This pivotal role will allow you to showcase your expertise in financial management, maintenance coordination, and client communication while providing exceptional service to our customers.

What You’ll Do:

1. Milestone Management: Ensure cyclical tasks and reactive works are completed on time and achieve Key Performance Indicator (KPI) targets.
2. Financial Oversight: Prepare and manage annual budgets, generate purchase orders, and monitor income and expenditure for financial health.
3. Maintenance Management: Implement and oversee planned maintenance schedules, conduct site inspections, and ensure timely resolution of maintenance issues.
4. Customer Service Excellence: Maintain strong client relationships, lead meetings, and resolve resident inquiries and complaints with professionalism and diplomacy.

What You’ll Bring:

1. A degree or equivalent education, with TPI Part 1 certification essential.
2. 5+ years of relevant management experience, ideally in estate or property management.
3. Strong financial acumen, including budget management and cost control.
4. Excellent communication and interpersonal skills, with a focus on customer satisfaction.

Why Join Us?

At Encore, we pride ourselves on delivering outstanding service and managing valuable residential estates with expertise and care. This is your opportunity to grow into a leadership role while making a real impact in the lives of our clients.

Encore operate a hybrid working model, for this role the requirement is 2 days in the office, 2 days from home and 1 day on site.

The salary banding for this role is £45,000 - £50,000 p.a.