Senior Project Support Officer

TN United Kingdom; Gloucester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Project Support Officer to enhance their PMO services within the National Security Business Unit. This role is vital for streamlining processes, improving operational responsiveness, and delivering exceptional service to clients. You will collaborate closely with stakeholders, mentor team members, and contribute to a culture of continuous improvement. With a commitment to diversity and employee wellbeing, this innovative firm offers flexible working options and a supportive environment for personal and professional growth. Join a team dedicated to making a difference in the field of technology and engineering.

Benefits

Hybrid working options

Flexi-time

Annual bonus

Private medical insurance

25 days holiday plus public holidays

Chemring Share Save plan

Qualifications

• Experience in driving PMO processes and documentation.
• Proven ability to communicate with diverse stakeholders.

Responsibilities

• Deliver PMO services and track project dependencies.
• Provide training on P3M procedures and tools.

Skills

PMO Process Development

Stakeholder Communication

Mentoring

Data Analysis

Microsoft Power Platform

Education

P3M Qualification (P3O, APM, MoP, MSP, Prince2)

Tools

Microsoft Power Platform

Job description

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Senior Project Support Officer, Gloucester

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Client:

Roke

Location:

Gloucester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9644b2f5e909

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

As a a Senior Project Support Officer you will join the P3M function supporting Roke’s National Security Business Unit. As part of the PMO team, you will be an integral part of driving the balance between the needs of the customer and delivering strong financial and delivery performance for the Business Unit.
You will achieve this by simplifying and standardising business processes; improving the accuracy and predictability of forecasts; increasing the responsiveness of operations to an ever-changing commercial landscape; and applying the relevant controls to ensure consistently successful delivery.

Roke are a leading technology & engineering company with clients spanning National Security, Defence and Industry through our Futures business and Intelligence as a Service. You will work alongside our customers to solve their complex and unique challenges.

• Deliver defined PMO services to enable the Business Unit including (but not limited to) Delivery Management support, tracking/monitoring of cross-project dependencies, Bid Management support, policy and process conformance
• Co-ordinating the production of reports to support governance, by collating, analysing, evaluating, and manipulating data, records, and other information. Maintain libraries, registers, and systems
• Providing education, training and first line support on the agreed P3M procedures, processes, and tools
• Supporting senior management in championing and embedding P3M practices across the organisation
• Undertaking the role of owner for one or more P3M services for the organisation
• Lead on the development and socialisation of the PMO service catalogue for the Business Unit
• Support the wider team in a mentoring capacity
• Undertake such other reasonable duties, commensurate with the job holder’s experience and qualifications, as may be required for the smooth operation of the business

The Key Requirements...

• Experience driving the development of PMO processes through requirement definition, solution development, process documentation, rollout and benefits realisation
• Able to demonstrate a proactive approach and ability to communicate effectively with a wide range of internal and external stakeholders
• Experience working within a busy PMO or Project Delivery environment
• Experience mentoring other team members
• Working knowledge of Microsoft Power Platform applications to support PMO service enhancement
• Preferably an appropriate P3M qualification (P3O, APM, MoP, MSP, Prince2 etc.).

Built over a 60-year heritage, Roke offers specialist knowledge in sensors, communications, cyber, and AI and ML. We change the way organisations think and act – through dynamic insights from the analysis of multiple layers of data. We take care of the innovative, technical stuff that keeps everyone safe – that’s our mission, passion, and motivation.

Joining a team united by purpose and ambition, you’ll be at the heart of an exciting growth journey: having doubled in size over the last 4 years, we intend to double our headcount by 2027. At Roke, every individual counts. We push technical boundaries, together. We re-invest in product innovation, and we empower our people to make a difference.

Where you’ll work…

There are opportunities to be based either our Romsey, Woking or Gloucester sites;

Romsey: Alongside hybrid and flexible working options, you’ll find our Romsey site located within beautiful Hampshire countryside, close to the picturesque New Forest District and not far from a superb stretch of the south coast. This is no corporate concrete jungle; this is a manor house site, with ample parking an on-site gym and a driveway full of daffodils in the spring.

Woking: Alongside hybrid and flexible working options, you’ll find our Woking site in a modern building on the outskirts of London. Rated excellent for sustainability by BREEAM & Fitwel certified – you’ll feel better for visiting. This site provides key links to our customers in London, is a 5 minute walk from the train station, has secure parking nearby and dedicated cycle storage.

Gloucester: Alongside hybrid and flexible working options, you’ll find our Gloucester site in a business park two minutes from junction 11A of the M5; The site allows easy access to our local customer base. Set on the outskirts of the Cotswolds, you are never far from a picturesque view or lunch time walk.

Why you should join us...
Operating as one Roke, there is a shared belief that everyone has a responsibility to create an environment that encourages you to bring your whole self to work; in a place where everyone has the time, trust and freedom to succeed.

We are committed to a policy of Equal Opportunity, Diversity and Inclusion, enabled by our employee led resource groups of Women In Roke, Neurodiversity, Inspire (LGBT+) ME (Majority Ethnic), Veterans and Disability; which each contribute to making Roke a great place for people from all backgrounds to work.

Mental health and wellbeing is also important to Roke, there is a group of supportive Mental Health First Aiders to lend a listening ear for anyone who needs it; alongside a team of Mental Health First Aid Champions who help build a mentally healthy workplace, challenge stigma and support positive wellbeing.

The Benefits and Perks...

• Hybrid working: A minimum of 40% of your monthly hours working at your base/client location, subject to role requirements
• Flexi-time: Working hours to suit you and your life
• Annual bonus: Based on profit share and personal performance
• Private medical insurance: Includes cover for existing conditions
• Holiday: 25 days plus public holidays and your birthday off
• Chemring Share Save: Monthly savings into a 3 or 5 year plan.

Due to the nature of this role, we require you to be eligible to achieve SC clearance. As a result, you should be a British Citizen and have resided in the for the last 5 years.

The Next Step...

Click apply, submitting an up-to-date CV. We look forward to hearing from you.