Business Support Officer GR3

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated Business Support Officer to join the Children and Families Directorate in Birmingham. This full-time, temporary role involves managing cases for children missing education, conducting minute-taking during meetings, and promptly handling queries. The ideal candidate will thrive in a busy administrative environment, showcasing strong interpersonal and communication skills. This position offers a rolling contract with opportunities for career development through exclusive training and consultancy support. If you are ready for an ASAP start and meet compliance checks, this is the perfect opportunity for you.

Benefits

Career Development Support

Exclusive Training Opportunities

Qualifications

• Experience in a busy administrative environment with prioritization skills.
• Excellent interpersonal and communication skills are essential.

Responsibilities

• Manage cases for children missing education due to medical reasons or exclusions.
• Conduct minute-taking during meetings and manage inbox queries.

Skills

Administrative Experience

Interpersonal Skills

Communication Skills

Minute-Taking

Empathy

Listening Skills

Patience

Local Authority Experience

Work Abroad Experience

Job description

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Business Support Officer GR3, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Your company

Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer to join the Children and Families Directorate.

Your role

In this role, you will be responsible for managing cases for children who are missing education due to medical reasons or exclusions.

You will also conduct minute-taking during meetings held regularly. Additionally, managing the inbox to handle all queries promptly is essential.

What you'll need to succeed

Experience working in a busy administrative environment with the ability to prioritize workload. Excellent interpersonal, communication, empathy, listening, and patience skills. Comfort with taking minutes during meetings. Previous experience in a local authority is desirable. Work abroad experience is a plus.

Note: This role requires an ASAP start, and you must pass reference and compliance checks before starting. Please have your two most recent employment details ready for reference checks.

What you'll get in return

This is a full-time, temporary position based in Birmingham, on a rolling contract, Grade 3, with a weekly PAYE salary. At Hays, we support your career development through dedicated consultancy, exclusive training, and job opportunities in local authorities to enhance your skills.

Additional notes

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Created on 08/05/2025 by TN United Kingdom