Senior Project Leader - Portfolio Governance (Hybrid)

Teleperformance; Cramlington; Hybrid; GBP 63,000 - 77,000; Full time

Job summary

Teleperformance is seeking a Senior Project Manager in the United Kingdom to deliver complex operational projects and oversee a project portfolio. The role requires strong stakeholder engagement, reporting to C-suite, and building capability within the project team.

From a BPO or similar fast-paced customer-focused environment, you will drive strategy, governance, and delivery across multiple interdependent projects, guiding managers and ensuring high standards of execution.

Qualifications

• 5+ years of senior project management experience, preferably in a BPO or fast-paced service environment.
• Current PRINCE2 Practitioner accreditation.
• Demonstrated ability to govern portfolios and deliver complex operational projects.

Responsibilities

• Lead high-performing project teams and develop delivery plans with clear accountabilities.
• Provide accurate reporting on delivery costs, milestones and benefits to stakeholders.
• Ensure projects comply with governance, quality, regulatory and compliance requirements.

Skills

Stakeholder management

Reporting to executives

Analytical thinking

People leadership

Portfolio governance

Project delivery experience

Tools

PRINCE2

Job description

Teleperformance is seeking a Senior Project Manager in the United Kingdom to deliver complex operational projects and oversee a project portfolio. The role requires strong stakeholder engagement, reporting to C-suite, and building capability within the project team.

From a BPO or similar fast-paced customer-focused environment, you will drive strategy, governance, and delivery across multiple interdependent projects, guiding managers and ensuring high standards of execution.