Senior Program Governance & Automation Leader

Citigroup Inc.; Belfast City District; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Private medical insurance

Pension Plan

Parental Leave

Learning & development resources

Job summary

Citigroup Belfast is seeking a COO Program Management SVP to establish a robust governance framework for Client Organisation Projects and strategic initiatives. You will design KPI/KRI tracking, provide senior management with transparent insights into performance, risks, and strategic alignment, and lead cross-functional collaboration in a complex financial services environment.

The role emphasizes governance, data analysis and program management with a hybrid working model and competitive base

Qualifications

• Extensive governance, risk management or program oversight experience in financial services.
• Proficient with Citi data structures, control frameworks and reporting tools.
• Experience with Investment Request, iCAPS and PTS for tracking and monitoring.
• Strong analytical skills to design and implement KPIs and KRIs.
• Experience using AI, data analytics and visualization tools for reporting.
• Ability to create high-impact executive presentations.

Responsibilities

• Design and implement a robust governance and oversight framework for programs and initiatives.
• Provide senior management with transparent status on performance, risks and alignment.
• Support management and tracking of automation programs and projects, including AI embedding.
• Develop and manage KPIs and KRIs to measure program effectiveness and risk.
• Facilitate cross-functional collaboration and stakeholder engagement across Citi.
• Prepare high-quality materials for senior leadership reporting.

Skills

Governance & PM

Data analysis

Stakeholder management

KPI/KRI design

AI & analytics tooling

Executive presentation (PowerPoint)

Tools

PowerPoint

iCAPS

PTS (Project Tracking System)

Citi data structures & reporting tools

Job description

Citigroup Belfast is seeking a COO Program Management SVP to establish a robust governance framework for Client Organisation Projects and strategic initiatives. You will design KPI/KRI tracking, provide senior management with transparent insights into performance, risks, and strategic alignment, and lead cross-functional collaboration in a complex financial services environment.

The role emphasizes governance, data analysis and program management with a hybrid working model and competitive base