Senior PMO Lead - Automation & AI Programs

Citi; Belfast City District; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Holiday allowance 27 days

Private medical insurance

Pension plan

Parental leave

Employee discounts

Learning resources

Job summary

Citi Belfast is seeking an experienced Marketing Program Management professional to govern and oversee automation initiatives, embedding AI tools where appropriate. You will support delivery across a matrix of projects, sponsor engagement, and risk management to help achieve business benefits.

The role requires strong analytics, reporting, and stakeholder management skills, with a hybrid work arrangement and a competitive salary package in the UK market.

Qualifications

• Extensive governance, risk management or program oversight experience in financial services.
• Proven proficiency with Citi’s data structures, control frameworks and reporting tools.
• Experience with Investment Request, iCAPS and PTS for tracking and monitoring.
• Strong analytical skills to design KPIs and KRIs and actionable insights.

Responsibilities

• Support governance and tracking of automation programs including AI tool embedding.
• Assist delivery management of projects and strategic initiatives with data accuracy and deadlines.
• Provide guidance to sponsors/leads for successful delivery of deliverables.
• Offer senior oversight for in-flight process optimization projects and ensure business benefits.
• Identify and resolve roadblocks; manage complex dependencies; enable cross-functional collaboration.
• Establish and manage a risk management framework; escalate as needed.
• Develop high-quality presentation materials for senior management on status, milestones, risks, performance.
• Design, track and report KPIs and KRIs; manage risks and issues.
• Collaborate across pillars/functions to drive automation agenda.
• Utilize Citi data structures and reporting tools for insightful analysis.

Skills

Governance

Risk management

Data reporting

KPIs & KRIs

AI analytics

PowerPoint

Stakeholder mgmt

Program mgmt

Tools

iCAPS

PTS

Job description

Citi Belfast is seeking an experienced Marketing Program Management professional to govern and oversee automation initiatives, embedding AI tools where appropriate. You will support delivery across a matrix of projects, sponsor engagement, and risk management to help achieve business benefits.

The role requires strong analytics, reporting, and stakeholder management skills, with a hybrid work arrangement and a competitive salary package in the UK market.