Senior Product Manager, AI-Driven Customer Experience

Fin; Greater London; Híbrido; GBP 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Fin, now part of Salesforce, is looking for a Senior Product Manager to lead AI-powered customer engagement and shape the future of business messaging. You will guide a world-class team of engineers, designers, and researchers to deliver impactful products used by millions daily.

You’ll deeply understand customer problems, define roadmaps, and collaborate with colleagues to ship bold, focused solutions that leverage AI."

Qualificações

• No minimum years of experience; potential and impact matter more than tenure.
• Ability to frame problems from customer insights and data.
• Ability to define and communicate roadmaps and align stakeholders.

Responsabilidades

• Be responsible for a significant product area or key project.
• Deeply understand customer problems via research and data.
• Manage the product roadmap, define what to build and when.
• Collaborate with engineers and designers to ship solutions.
• Leverage AI to increase efficiency and impact.
• Evaluate impact with quantitative and qualitative measures.
• Maintain product area quality across releases.
• Collaborate across teams to ensure GTM strategy and execution.

Conhecimentos

Customer Focus

Roadmaps

Product Judgment

World-Class Product

AI Tech

Technical fluency

Outcome Oriented

Descrição da oferta de emprego

Fin, now part of Salesforce, is looking for a Senior Product Manager to lead AI-powered customer engagement and shape the future of business messaging. You will guide a world-class team of engineers, designers, and researchers to deliver impactful products used by millions daily.

You’ll deeply understand customer problems, define roadmaps, and collaborate with colleagues to ship bold, focused solutions that leverage AI."