Senior Product Manager - AI-Driven CX Platform

Fin. The highest performing Customer Agent; Greater London; Híbrido; GBP 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Fin is recruiting a Senior Product Manager to shape the future of business messaging and AI-powered customer engagement. You will lead a world-class team of engineers, designers and researchers to deliver products impacting millions daily.

Join a hybrid work environment at a company building Agentforce with Salesforce. This role focuses on customer-centric product strategy, AI-enabled roadmaps, and cross-functional leadership in a fast-paced scale-up setting.

Formación

• No minimum years of experience; focus on impact and potential.
• Ability to define and articulate customer problems using data and qualitative inputs.
• Define feature roadmaps and communicate them to generate excitement.
• Collaborate with engineering and design to ship AI-powered solutions.

Responsabilidades

• Be responsible for a significant product area or lead important projects.
• Understand customer problems through research, data, and direct interactions.
• Define roadmap, what to build, when and why to align the team.
• Collaborate with engineers and designers to ship bold and focused iterations.
• Leverage AI to improve efficiency and impact of the team.
• Evaluate impact with quantitative and qualitative measures.
• Own quality across releases and ensure world-class software.

Conocimientos

Sharp Customer Focus & Problem Framing

Compelling Roadmaps

Excellent Product Judgment

Build World-Class Product

AI Tech

Technical fluency

Outcome Oriented

Leadership

Descripción del empleo

Fin is recruiting a Senior Product Manager to shape the future of business messaging and AI-powered customer engagement. You will lead a world-class team of engineers, designers and researchers to deliver products impacting millions daily.

Join a hybrid work environment at a company building Agentforce with Salesforce. This role focuses on customer-centric product strategy, AI-enabled roadmaps, and cross-functional leadership in a fast-paced scale-up setting.